Overall Ratings & Reviews Holiday Inn BEAUMONT EAST-MEDICAL CTR AREA by IHG, an IHG Hotel

This was the absolute worst hotel that I have ever stayed at. With a Holiday Inn, you expect a certain level of service and cleanliness. We did not feel safe parking our car in the parking lot. The entire 4th floor where we were housed had the strongest damp mold smell and the hallways were very dirty. The only place I have experienced a similiar smell was in a hut in the middle of the Belizian rain forest. The room was not much better. It also smelled of mold with visible mold on the ceiling of not just the bathroom, but also the bedroom. It's almost like they had some major flooding and never took the proper measures to mitigate the mold. The shower never got hot. The sheets were stained. We slept with our clothes on due to fear of bedbugs or scabies. Free breakfast was supposed to be included, but instead we were given a menu to order off of and pay for individually unless we had breakfast vouchers- which we were never given. With all the issues, at this hotel, we decided it wasn't worth the effort to see about getting breakfast onsite and ran as fast as we could out of there. Holiday Inn should take a look at this property and take their name off of it!

The room could have been a lot cleaner. The surrounding area was not safe area for my family to stay.

Everything my was fine. Parking was not bad. The only real issue I had was the breakfast. Very subpar. Had a sign for an omelette station but the guy would go to the back, make it and bring it out. Also the eggs and all the meats were Luke warm. They didn’t have anything else out. No fruit, cereal or anything

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Bathroom was nasty and moldy. They had to come clean the room before I went in because it was stained and nasty

Very clean and comfortable

Upon first getting to the hotel I thought the area wouldn't be the best. It was decent enough and we didn't have any issues. The lady for the night shift check-in very nice and checked me in fast. Overall the loby was in decent shape. Upon entering room 200 it was clean; however, it could use a light remodel in the next few years coming. The bed was super comfy, that was the plus that made the stay comfortable. Down fall was the bathroom. The ceiling was oddly lowered and the wallpaper had been scotched tapped together to stick the seam back together. The problem is the steam in the bathroom had the wallpaper bubbling and looked like it was melting in the whole bathroom. Tubs facucey was super lose as well. The bathroom with some tlc could be fixed but it was the only yucky negative for me.

This hotel is top notch, especially for Beaumont. It was in great condition and the staff was extremely helpful and accommodating. It’ll be top of my list for hotels next time I’m in town.

Not close to the hospital. Older part of town.

Attractive, convenient, room was clean, pleasant, checkin was a breeze.

Other

The girl who is at the counter throughout the day gives very bad service, she is not friendly, she has a horrible temper, she is not willing to help.

Came in for a special birthday for my uncle. First time I have stayed here since it was built because I moved cities. It did not disappoint. Thank you!

The receptionist was so nice and efficient. Clean room and air worked great. Thank you.

Recent stay consisted of cockroaches in my room. I communicated it to the morning receptionist and she changed my room in her system and reassigned me but did not leave messages or convey it to the oncoming receptionist. As for the oncoming receptionist, I returned that afternoon and she was utilizing her e-cigarette (vaping) right at the front desk. Spend your hard earned money somewhere else. IGH International, what a TOTAL embarrasment!

Quiet and safe. Delicious breakfast. Definitely recommend

Very quiet and safe. Delicious breakfast. Soft pillows and mattress for great rest. Recommend

Great place. Soft pillow and mattress. Good rest. Very quiet. Highly recommended

Excellent! Highly recommended

Though the area is sketchy, the hotel was well maintained and safe. The staff was friendly and hotel was recently remodeled.