Crowne Plaza ANTWERP by IHG

Explore Crowne Plaza ANTWERP by IHG
8.4
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

7.6

Service and Facilites

8.6

Traveler Reviews Crowne Plaza ANTWERP by IHG

Number of reviews per page
20
40
Top reviews
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was good, except the aircon was faulty, took some persuading but got moved to another room. Staff were all very polite and upgraded the room for the inconvenience. Breakfast was very good, nice selection of hot and cold, plus pastries. I would definitely recommend and would use again if travelling through Belgium.
Garry
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stayed here for a conference. Rooms a good size with safe and fridge. My room was a little tired. I needed an iron to press clothes for a presentation, all my colleagues said that their rooms had irons, mine didn’t. However, a very helpful housekeeping lady organised one for me. My room was at the end next to the fire exit stairs which had bright lights on all night requiring me to wear a night mask. My colleagues said there rooms had blackout curtains, mine didn’t. On the last day I used the spa facilities which were great. The shuttle from Brussels airport stopped outside and there were nearby bus stops to the city centre, Food and drink seemed to be very expensive. We had catering for the conference which was excellent. Sadly, the same couldn’t be said about the restaurant. It was overpriced and dreadful! The majority of my colleagues agreed. The roast cauliflower was so overcooked, it fell apart on touch and was barely lukewarm! A colleague complained that his meat dish was minuscule and cold and got it replaced as even the manager agreed with him. All of us were determined not to eat there again, so went into the city to eat after the first night. (Unless the conference supplied food). I didn’t have the breakfast (at 25 Euros) Again, I was told by colleagues that it was very poor value). However, you could amuse yourself watching the mice scurrying about in the bar & restaurant, we saw them often! The staff were aware they had a mouse problem!
Read More
Arkadiusz
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent hotel but please provide more flat pillows please 😎
Erik
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rayan was at the front desk when I checked in. He was great! Very professional, knowledgeable, funny, and really helped me get settled in.
Adnan
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Goodn
Melissa
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We hebben enorm genoten van ons verblijf in dit hotel. Het personeel was ontzettend vriendelijk en altijd bereid om te helpen, wat meteen voor een warm gevoel zorgde. De kamer was netjes, comfortabel en duidelijk redelijk recent vernieuwd. De ligging is bovendien heel praktisch, vlakbij de verbindingswegen. Ook de prijs viel heel goed mee voor wat dit hotel te bieden heeft. Wij zouden hier zeker opnieuw verblijven en raden het hotel absoluut aan.
Read More
Naman
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location, friendly staff
jennifer
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room quite sad. Lots of damage to furnishings and the wood by the window. Looks as if its probably been done a while ago and they have just left it. Room service not very universal, nothing much for children very limited with no standard room service options ( burger, club sandwich, nuggets things children would eat after a long journey). Found it quite unwelcoming as a family. Was expecting standard crowne plaza - this was not it.
Read More
Selene
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The sauna and pool were excellent to relax after a long hard week of work. The staff was super friendly and helpful. We will come back for sure.
Fredrik
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Nice hotell
Dirk
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great, clean rooms. Fantastic pool and sauna. Excellent restaurant and bar. Convenient location.
Luc
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great rooms, restaurant, pool, and wellness area!
Murray
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice room, clean, quiet and the shower gel was lovely.
Luz
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

everything perfect
Cengiz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

the beds were not comfortable, very soft and not easy for 2 persons to sleep, when you turn your partner has to turn or move as well. the sauna was out of order. the staff was really nice but charging 20euros for parking was really disappointing. I could rate with 4 stars but parking charge has cost you a star.
Tracy Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The reception staff were exceptional. Extremely helpful at all times. Also the house keeping staff were very efficient. We stayed for a month and our room was immaculate. We chose The Crowne Plaza not only for its location but we had a bath in our room, which is non negotiable for us. Thank you
Daniel
icon-Business
Business
8.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Great hotel for Antwerp Expo. Service at the restaurant was not very accommodating but honestly it could be house-rule not to serve a pommes- frites alone although it is on the menu. It could be a starter/ not a side-dish….
SERGEY
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

All great
Haoxiang
icon-Business
Business
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Satisfying of almost everything! Would come back again!
Byoung Kook
icon-Business
Business
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Payment system need to upgrade
Number of reviews per page
20
40