Italiana Hotels Florence

Explore Italiana Hotels Florence
7.6
Pleasant
From 1,002 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

7.6

Service and Facilites

8.0

Traveler Reviews Italiana Hotels Florence

Number of reviews per page
20
40
Top reviews
Ruta
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If you think the hotel is within walking distance of old town, be prepared to walk an hour one way. Hotel is also surrounded by construction. Cab cost is about 20 euro to take you to the bridge. Hotel itself is a bit run down. Pool hours are horrible 10:30-7. That means if you plan to use the pool you have little time to explore. The restaurnt food is not the best so wouldn’t recommend eating there. Better to walk 14min and eat by the river. The value is in a parking and restaurant being just outside the ztl line. Besides the front desk gentlemen who was extremely friendly from China (sorry did not get his name ) , not many staff members spoke English.
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Marcella
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The pool is amazing. Location is not central but very well served with buses 23, 31 and 32. Breakfast area next to the pool wonderful. Rooms are good enough. AC works great. I would choose it again
Eduardo
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ok place
Susan
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was very clean and staff was friendly. The room was comfortable.
Ahmed
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had a very disappointing experience at this hotel. The central air conditioning could not be adjusted from the room, and the in-room phone did not work, requiring guests to go downstairs to contact the front desk. The front desk staff were unhelpful and initially refused to change my room despite strong unpleasant odors resembling a public restroom. I was only moved after escalating the issue through Expedia. The hotel also claimed they were fully booked. My pregnant wife experienced significant discomfort, including persistent coughing due to poor air quality in the room. Additionally, I found a nail in the room, which raised concerns about cleanliness and safety. Overall, the experience did not meet basic hospitality standards.
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Rubén
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Desayuno bufet incluido en la tarifa de hotel, muy buen desayuno, muy recomendable.
Angelica
icon-with Children
with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room smelled strongly of cigarettes. In the next room the phone didn’t work, so I had to go downstairs to contact room service.
Renee
icon-with Friends
with Friends
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice breakfast, location to transit, pool. Super hard bed though.
Selvarajah
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

We were at this place for 2 nights, it was really good place, very friendly staff and breakfast fast was fantastic parking was safe. Overall it is a great place to stay
Mohammed
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Not very well maintained, hotel shows a lot of wear. TV was not functional. Positive is that you can take the bus from right outside to the central part of Florence.
daniela
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Excellent overall! Love the location, staff members are great! Breakfast is very good!
Teah
icon-with Children
with Children
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This property was so far away from everything. Luckily, it was right next to the bus stop. It didn’t seem like the nicest area. When we arrived the room was set to 30° and were told the air conditioning is not yet turned on for the season so we switched rooms. We were not informed the pool is only open in the summer and the kids were looking forward to the pool so that was a let down. (It was 23° and we had walked 10 miles that day so it would have been a nice way to end the day!) Flooring was also peeling up in the room.
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Mazen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Italiana Hotels Florence was a very enjoyable place to stay. The hotel was comfortable, clean, and well organized, making our visit to Florence relaxing and smooth. The included breakfast was a great bonus and made our mornings easy and convenient. We also appreciated the free parking, which was very helpful and practical. The staff were great, friendly, professional, and always ready to assist. Overall, a wonderful experience and a solid choice for anyone visiting Florence.
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Mohan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Clean room with nice staffs on site and at the restaurant
Gurpreet
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Room was not clean at all especially the bed sheets and the comforter was really dirty.
Terezinha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very convenient to get a bus to Florence historic city. There is a bus stop right in front of the hotel. Entrance outside the hotel does not look nice. The Front desk area is okay. This is an old hotel in need of renovation. Breakfast is good. Not special. This hotel did not meet my expectations.
Roderick
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Okay stay for the price paid. Positives were the free self parking and decent location, close to the highway to avoid Florence’s chaotic traffic. Breakfast buffet was okay for the hotel category. The staff was friendly and responsive to our requests. Overall a good value for Florence.
xiaolong
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

really far away from center, only bus can go there, and the bus is never on time, waiting time for a bus is about 30 mins, takes another 30 mins to go into town. The room is noisy, you can hear all the neighbors and corridor. Breakfast was ok, but not too many to choose. nice thing is they have their own parking, maybe it is easier for people who drives
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Nicholas
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Everyone was helpful rooms clean and fresh. No safe in the room
Abdulridha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Apart from the breakfast which was a nightmare.. all was good. Maybe there was also a shortage of staff
Number of reviews per page
20
40