Small room on top floor, not too convenient with all the stairs. Electric shower was not easy to use. But staff at lobby was friendly and helpful. Room service was not amazing, they changed linen after three days (if I remembered correctly) but didn’t clean the floor for you. They washed the mugs poorly and put them back (there were still tea marks). One day around midday, room service lady knocked the door, I told her to come back later because I was still getting ready, she told me but they finish at 12.30, so can only do 12.20 (I found it a bit bizarre that room service was done that early, you lose it if you don’t get out in the morning).