Overall Ratings & Reviews Residence Inn Sioux Falls

The hotel was really clean and the staff was courteous and helpful. We will definitely stay there again!

The only complaint I have is the pool/hot tub was not clean. We found a bunch of metal wires almost like a wire brush broke off in the pool. We found this out from our reusable water balloons. The magnets on them collected a bunch of wires and one stabbed me in the thumb. All we received was an apology.

Rr

The hotel is updated and clean. Our room was nice and clean, but the king size bed was terrible. Also, the pillows were not good. My wife and I did not sleep well. Otherwise, our stay was good.

Kinda run down , tv didn't work , hot tub was down , could be a nice place of the maintenance was kept up

Great property but an even greater staff. So friendly and helpful

The cleanliness and kindness of the staff are what really shined while staying here. I would highly recommend staying here to anyone considering staying in the area.

Everything was great

Worked well for us.

Check in was easy and the staff was friendly. Breakfast had more options than most hotels and tasted fine. When I asked for an extra pillow they tracked one down for me with no problem. Nothing wrong with the pillows, just a personal preference that they were too soft for me but the wife liked them. Only downfall was the couch had a big, dark stain on it. Wasn't going to let it ruin my stay though.

Room was filthy and obviously "pet friendly" as there was dog hair allover the furniture. I have allergies and was congested for 2 days after my stay. The pull-out bed had a soiled mattress pad and hair on the blankets. Older pool/hot tub and cloudy water in hot tub. Breakfast didn't start until 7 and we had to leave prior to that so didn't get breakfast, not sure what it consisted of. Only stayed here because someone else in our group was staying there and our child wanted to be with a friend.

No one was at the front desk when we checked in. I had to call the front desk and after 5 minutes or so an employee finally came. The front desk employee was rude to my 12 year old when he asked for a cup. The room smelled stale like old cigarette smoke that they had tried to cover up. The entire hotel is old and run down/in disrepair. The pool area is horrible. Dead bugs in the floor and crumbling walls. There is a gigantic pool lift between the hot tub and the pool so if you’re an adult sitting in the hot tub, you can’t see your kids swimming in the pool. The only positive was the breakfast was amazing. Everything was fresh, delicious options and the staff kept everything clean and refilled. Also this is in a very run down area of town by a dilapidated mall. Not the best experience by any means.

Nice

Very friendly staff

It was a great location!

very old and run down. looks nothing like the pictures. very disappointing for a lot of money each day.

Clean, friendly front desk and just a great place to stay

Everything was great except the toilet kept getting clogged. A maintenance worker was sent immediately and said the water tank wasn’t getting enough water to flush it down.Our room was close to the exit door so people going up and down the stairs all night was really loud. I’ve stayed here 3 other times and no issues at all so we will try it again.

Friendly staff

Good service