Overall Ratings & Reviews Comfort Inn Monticello

Very clean and quiet and affordable and a great breakfast!

Location is good, right off exit and it seemed like a quiet area. Room was nice, clean and comfortable. Pool was a good size but was kinda dirty. Breakfast was great with lots of options. Outside could use some maintance. Id stay again.

Room was clean , hotel had a clean smell in the hall walking to your room ! Breakfast was a hot breakfast with eggs cornbeef hash !! Loved it !! Mark

I had a room on the 1st floor area that was convenient, but people were arguing outside my window. That made me feel uncomfortable. Also, when I checked in, I brought my bags in and then had to carry them back out to park near an entrance near my room to get in.

Large hotel with no signs directing you to room numbers

The staff at the front desk seemed very annoyed with our presence.

No soy una persona de poner receñas pero la mala experiencia que tuve aqui no me deja otra opcion. Reserve el Hotel con anticipacion en linea. Pedi una habitacion smoke free. Yo no fumo y tampoco mi familia. Cuando llegue a este sitio primero no podia abrir la habitacion tuve que regresar dos veses a la oficina hasta que una persona de servicio me abrio la habitacion y sorpresa olia terrible. Aparte que el sitio por fuera es un desastre suciedad y mal olor por todos lados. Pero ya era muy tarde no queria ir a otro lugar a buscar. La sopresa fue que la habitacion que me dieron olia Horrible, fui para que me dieran otra habitacion y muy groseramente me dijeron que no tenian otra habitacion que alli me tenia que quedar. Les dije que yo no podia quedarme en esa habitacion, Yo estaba con mis pequeños hijos y mi madre no me podia quedar en esa habitacion, me tuve que ir de alli. Si pudiera dar una receña de -0 lo haria

Great location away from busy traffic , nice clean fairly new renovation i think , bed was great , nothing fancy but a nice clean place to stay znd more affordable than orhers in the area, staff was very nice and welcoming

Comfy beds, great breakfast!!!

Very nice place and much better than the 2.5 stars it has

We had an enjoyable stay.

Great experience.

The room was very comfortable, clean, everything worked as it should, and the cost was in linewith the competition.

Booking went smoothly. However, when I arrived I was told that I could not check in due to my local address. I booked for friends that was arriving from 3 hours away. After asking if He could book it himself, I was rudely told no. “ We cannot take the chance of locals staying with him.” I asked for the amount charge to my card to be refunded. I was told I would have to take it up with hotels.com. I called the hotel and I was told that there was nothing they could do. There is no refunds for cancellations from a third-party site. This is fraudulent behavior. And they are aware of it. There is no information regarding this policy on the comfort in website or Hotels.com I would call the hotel to make sure there is a policy in place and clearly advertised on the website. Finally booked a room another hour away.

The front desk staff was friendly and the hotel room was clean. However, we had a lot of electrical issues with the bathroom lighting and the key pad access into our room. On the second day we had to go down to the front desk twice to get access to our room. The front desk agent came up the second time and also had difficulty letting us into our room. We felt there should have been some form of discount for the inconveniences but none was offered.

The bed wasn’t too comfortable, the shower walls had a lot of soap scum on them

Very nice stay. Room was clean and neat, very good breakfast bar.

Nice staff and location

Clean. Easy check in and out.

Stayed here many times over the years. Stayed here twice since the complete remodel, Nicely done. Comfortable beds, clean rooms and a nice breakfast!