Clean room and beautiful environment

Food orders , Breakfast and dinner food wasn’t the best Breakfast was 4 out of 10 and my meal at dinner was Disappointing brought me the wrong meal first the had to wait and when it came for what I payed it was not good

Very thin walls! Heard everything. My perks said breakfast was included but I was charged. Room service food was terrible. 1 out of 10 do not recommend!

Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours.

Great breakfast.

Rooms were cleaned to an extremely high standard. WiFi worked well enough for my needs. Was only watching YouTube whilst relaxing in the evening . Wouldn't know what it would be like if i had to use it during the day for work. Breakfast was very nice. Not the most amazing selection but food items were replenished before they completely ran out and tables were cleared and cleaned very quickly

Nice hotel, nice staff very good fitness centre. The only thing that lets this hotel down is that hotel guest must pay to use the sauna. I feel very sorry for the employees on Spa reception, it must get very annoying having the same conversation with hotel guests

Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre

Lovely hotel,the coffee in the room wasn’t nice,

Great breakfast, ample parking, staff courteous

Best rooms I’ve stayed in for a long time

Beautiful rooms, lovely pool & spa. We love staying here

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You pay a lot of money to stay in the Hotel and then have to pay £20 to use the spa and gym

Clean and tidy rooms, decent size, modern feel stylish bathroom.

Lovely stay

The room was musty and made my clothes smell , duty manager unhelpful.

Friendly stuff and the hotel was very clean. Will stay again

Good hotel with large car park very well located for Chester

Me and my wife really enjoyed our stay at Double Tree, the room was spotless, facilities were fantastic and the food was amazing. Staff were so helpful and friendly, we can't wait for round two. Well recommended