Overall Ratings & Reviews Red Roof Inn & Suites Jackson, TN

Property shows to offer a swimming pool the pool is covered. The area around the pool has not been taken care of the Breakfast was terrible and my 7 year old could have made something better the Cereal options are not kid friendly.

staff rude and not helpful, room floors were dirt y, holes in curtains and no coffee pot altho there was coffee, cups, and creamers in room.I went to office to get coffee pot and there was none and past 9am to get coffee in officw area, water was leaking from under air conditioner.

Price and reviews were right for a very quick stop (5 hours) on a long road trip. After traffic delays, we arrived around 11:40 PM to a room with a window AC that had not been on, so it was very hot and humid in mid-June. Turned the AC unit on the highest setting, but it still made it hard to sleep, despite me normally being cold-natured. An electrical outlet also didn’t work. A passable stop, but not a place I’d stay again. We left before breakfast, so can’t comment on that. FYI, the lobby is locked overnight, but there is an entry area with night window. Made me wonder a little about the safety of the area.

The place is ran down. The ceiling in the bathroom looked like it had black mold on it. The tile I'm the shower was smashed and broke. The towels were this and worn out.

The room I was given had bed bugs and they knew about it because the woman in the room next to me knocked on my door to warn me after she went up front and got her refund ..

I’ve stayed a few times and haven’t had any issues with them staff has always been pleasant

If you like the smell of smoke, you'll love this place. 😕 Checked in at night only to have to.go back to office and ask for another room. The previous room had been smoked in and they tried to cover it with spray, but it reeked of smoke. Moved us to another room and we stayed but the beds were the hardest I've ever slept on. Pillows were thin and useless. Awoke the next morning ro the smell of marijuana. Went to take a shower and the shower head appeared to be 40 years old and caked in rust. Place is disgusting and lots of "foot traffic" walking the parking lot at night. Sketchy!

Just an average clean room

We did not even stay it was that bad and had to pay for the whole weekend. It's wS the worst ever.

There was roaches on the floor as soon as we walked in but we were having car problems so we couldn't leave. Was told when i went to extend for another night that my appearance was intimidating to other out of town guests(i was passing thru from out of state so I'm not sure what they meant by that) and that they wouldn't rent to me unless i stopped wearing my hoodie and baggie clothes outside.

Property was creepy. The room next door was to much noise I could hear there phone conversation and I feel unsafe. Won’t stay there again. The picture in here was different than the reality.

NA

Everything

Staff was nice. Room needed updating. Bad coffee out of machine not freshly brewed and no hair conditioner. Convenient location.

Very quiet

Ok

It was a great stay.

Simple hotel with the essentials. Nothing fancy. But SUPER CLEAN and well maintained. Exceptional staff!

I had an amazing time. It was very clean and comfortable. I like coming back to stay here again and again. And I received excellent customer service.

Beds were very comfortable and room was clean.Loved the fact that room had a tub. Very nice. Thank you!