Overall Ratings & Reviews Holiday Inn CALAIS - COQUELLES by IHG, an IHG Hotel

I love using this hotel, and have done many times. It’s perfectly placed just 10 minutes from driving off the Eurotunnel train and is more up market and, in my opinion, better located than the other budget hotels in the area.

Been here on many occasions and have always enjoyed our stay. Rooms service and food always good. Very enjoyable surroundings. With a nice pool if you want it.

Friendly, helpful staff

Would. Reccomend to anyone wanting a weekend break

Handy location for Le Shuttle with good parking & EV charging.

Modern spacious rooms, comfy bed. Bathroom had empty shower gel and sink was clogged so kept filling up.

Hotel is close to leShuttle and Cité de l'Europe Shopping Centre. Has pleasant surroundings and its own restaurant. Restaurant menu certainly has more choices available than what is available near the Holiday Inn in Calais. Room was nice to look at but does follow the modern trend of not offering sufficient storage space. Bathroom was a triumph of form over function as seems to be the trend in Holiday Inns these days. Toilet too close to the wall. Shower tray slippery and bobbled with no hand holds and nowhere to put your facecloth or own toiletries. Shower screen too short with no deflector meaning the bathroom floor gets soaked when you take a shower. Obviously designed by someone who hasn't had to stay in the room.

Very close to tunnel. Fresh, modern and friendly.

The Holiday Inn was great. I had to change the booking twice due to my husband’s health. Reception very helpful. Only disappointment was the restaurant. The staff were friendly and efficient but the menu and food was very disappointing. I had an entrecôte which frankly was tough and inedible. My husband had a Caesar salad. Cold tough chicken with too much lettuce and only a couple of anchovies on the top. The menu itself was poor. Parsnip soup?

Great stay on the way home from a family trip in France. Hotel is extremely convenient for Le Shuttle, has everything you need and leisure facilities

Great hotel in an relaxed area. Very good facilities. Only issue was the uncomfortable pillows!

Its very close to the Eurotunnel. The lobby is nice!

Our stay at the Holiday Inn in Calais was smooth, comfortable, and genuinely pleasant—but what really stood out was the dinner. We hadn’t planned on eating at the hotel, but we’re so glad we did. The meal was surprisingly delicious—thoughtfully prepared, flavorful, and far better than what you might expect from a hotel restaurant. Even more memorable than the food was the kindness of the staff. They were warm, attentive, and especially welcoming to our children, treating them with genuine care and friendliness that made the evening feel even more special. Our room was clean, quiet, and well-equipped, with a lovely view of the port and a bed that made for a great night’s sleep. The hotel’s location made it easy to explore Calais on foot, and we appreciated how relaxing everything felt after a day of travel. While it may not be a luxury destination, the Holiday Inn in Calais delivers exactly what a traveler needs—comfort, kindness, and a few unexpected delights. We would absolutely stay here again.

Enjoyed our stay nice staff helpful &friendly lovely food

Great hotel less than 5 mins to the eurotunnel and super quiet. All staff extremely helpful bilingual and ok to bring your dog. 10/10

The white table was not as clean and the heating in the room was insufficient. Hidddn behind the curtain

Considering its proximity to the channel tunnel it was really quiet. Nice bar, clean rooms, friendly staff and good food in the restaurant. Nothing fancy but good selection and plenty of choice, freshly prepared. I’ll stay again.

Perfect location for Le Shuttle, with ample on site parking. Excellent pool and facilities, and friendly efficient service in the convenient and good quality restaurant. Family room was large and well equipped but chilly (December) - perhaps some rooms/corridors need modernising to the standard of the very smart reception area etc. But would definitely recommend and stay again.

The hotel was easy to find and had plenty of disabled parking. The lady receptionist was very welcoming and helpful. We had booked an accessible room as my husband is disabled, but it really was not suitable. The bathroom/wetroom had a wide door but there was only one handrail in the room next to the toilet. There was nothing in the shower area so husband couldn't use it as he needs to hold on when showering. I would have mentioned this on checkout if the gentlemen had been approachable. He barely spoke to us and did not enquire if everything was ok or if we'd had a good stay, it was verging on rude. Overall its a lovely hotel and the food was very good, its just not really suitable for disabled people.

Horrible Experience