Overall Ratings & Reviews Holiday Inn Express & Suites CHICAGO NORTH SHORE - NILES, an IHG Hotel

Perfect

The breakfast was good. They had a good selection of items. The shower did not get hot but they fixed that.

Y

The room was spotless and the breakfast in the morning was great. The only weird thing is that the milk was spoiled! I tried two different cartons and they were both chunky. Otherwise great stay

Good customer service

I stay here every time I'm in Chicago and it's always good. The rooms are clean, the bed is comfortable, and it's never too busy or loud. The free breakfast is nice, but I wish there was a bit more variety each day for those guests that stay longer than 2 nights. Overall, it's a safe place to stay for solo travelers or a group of girl friends.

Property did not want to accept US dollars as payment.

Clean, quite, and convenient

Staff was friendly, facility offers breakfast and a clean environment

Everything was working good

I enjoyed my stay here

Perfect stay.

Holiday Inn is very short staffed, the servicecis terrible. The front desk agent disappeared for well over 1/2:hour, people were angry they couldnt check out or speak to staff. The hotel needs to service their guests amd hire the proper number and dedicated staff. Very disappointing

Good bathroom, bedside lights not working

I have stayed here multiple times when in the Chicago area and it's always been good. The rooms are clean and comfortable. The basic continental breakfast is free, which is nice. And the hotel is located across the street from a police station, so it feels very safe.

It’s All good, man.

The staff was very helpful, rooms are very clean, the breakfast was delicious! The bed was very comfortable.

Always efficient service. Quiet, great hot breakfast.

I was given the first room near the lobby the lobby music was heard in the room all night - I got a handicap room when I didn't reserve one.

Very convenient to lots of restaurants and where we were hoping to stay Spotless, great breakfast. Would stay here again