Overall Ratings & Reviews JA Beach Hotel, Dubai

Free experience offer or lucky draw prizes could help and provide good marketing

This hotel is beginning to show it's age, and whilst it is still very good I felt it has waned from the previous time I stayed (last year). It's still an excellent hotel - I like it because it's quiet, big, sporty and wide open. It's also on the beach so it's breezy which is great during the hot months. Sadly, the room upgrade was pointless. BUT! The team at the Italian restaurant on the rooftop are FABULOUS. Really, the service at that hotel is second-to-none. The price should be reduced to reflect the age of the hotel.

Hotel facilities EXTREMELY over occupied. Literally can't find a spot to sit at the pool/beach. Refused us a late checkout (although we're eligible). Very slow service. Kitchens course way to early! It's just an OLD hotel. Very low value for money

It was good but I thought they would surprise me with something nice as I told them it was my birthday. I. General the place was greenn , beautiful, many activities and they give discounts in restaurants. I like the free shuttle services. The staff were nice and friendly. The only thing I don’t like was the weather.

Excellent service and great value for money

Restaurant on property food too expensive

The staff were very helpful and knowledgeable. The shuttle to the malls was a nice bonus too. 2 things I think could be better would be free water, or refill stations for our own bottles. More attention to garbage clean up on the beach, overall it didn't effect my stay at all but I appreciate when hotels go above and beyond to help remove plastic.

Extremely noisy from loud constant banging in the courtyard at all hour thru the night from event setup and tear down. Didn't sleep. Marina nightclub loud music till 3am and bright lights in window from club and event setup. Limited restaurants available. Room service menu very limited.

A lovely hotel with friendly helpful staff.

I had an unforgettable stay at Jebel Ali Beach Resort! From the moment we arrived, the service was exceptional – the staff was incredibly friendly, welcoming, and attentive to our needs. The resort itself is stunning, with beautiful, well-maintained grounds and a pristine private beach that offered the perfect place to unwind. The variety of activities available, from water sports to relaxing spa treatments, kept everyone in our group entertained. The restaurants offered a wide range of delicious cuisines, and the food quality was top-notch. Our room was spacious, comfortable, and had amazing views of the ocean. Overall, Jebel Ali Beach Resort provided an incredible experience and exceeded all our expectations. Highly recommend it for anyone looking for a luxurious, relaxing getaway!

Swimming pool was closed. Too much noise for the maintenance work on the pool. Old hotel. This information should’ve been mentioned clearly before confirming the booking specifically with their non refundable cancellation policy. Not flexible at all.

The “all inclusive” option on hotels.com turned out to be the Premium All Inclusive plan which is good value for an all inclusive because the food and drinks you get is the same as other people who are paying for it. A bit limited in the restaurant options that’s actually all inclusive but it’s not bad if you go to all of them (some are a bit far, eg. you need to book a shuttle to get to). The all inclusive tiering is really complicated but if you get the premium it’s pretty good, you can go almost anywhere and have a full meal&drinks.

Horrible experience I cannot believe that they’re having very loudly party till next day morning 4:00am Even after complaining to hotel management no any response

I had a disappointing check-in experience at the hotel. As an Expedia gold member, I was expecting to receive an upgrade, subject to availability. Surprisingly, there was an available upgrade, but the hotel staff informed me that I needed to be a gold member with their specific program. I requested, at the very least, a room with a view, highlighting my status as an Expedia gold member. However, the receptionist signed me up for their membership, even though I already had a membership with Expedia. The check-in process was frustratingly slow, with an excessive amount of paperwork to sign. While the hotel itself was decent, I believe there is room for improvement in their services. They should be more accommodating to guests who come from different platforms with various memberships. It's disheartening that, despite being a loyal Expedia member since 2010, I was treated in such a manner simply because I didn't make a direct reservation with the hotel.

Property was clean and beautiful grounds but no music or any form of entertainment

Staff are wonderful, Mani at the pool bar, Adkil at Vasco de gama and all staff in the sports bar ans restaurants. Plenty of options for pools, lots of sun beds and the resort is very clean. Unfortunate to have the building work going on, would have been better doing this in the summer with kess oeople around.

Property clean easy access to swimming pools and beach. Staff very friendly and corteous.

It was a nice 2 days as a family we spent at the hotel. One room was not ready at the time of check in which is first time i’m facing this issue. But overall it was good.

It was a nice weekend away with all the relaxing I could muster

This property has everything you need plus great service also a free bus goes to the 3 big malls