Overall Ratings & Reviews Extended Stay America Suites Kansas City Airport

Construction started at 9 am with a jackhammer. Asked for late check out and was rudely woken up by a cleaning lady asking if we were checking out or needed to be charged for another day.

Weeds surrounding property

Extremely convenient for flying out of MCI. Clean. Excellent value.

Good

Good

Good services

Did not have a room for me after a 4 month reservation.

I like it

Property is in disrepair. The elevator and hallways smelled from cannabis smoke. We immediately found another hotel and so far have not been reimbursed for the room.

My room had a door that was warped and you could see light coming in at the bottom corner. It also had no smoke detector that I didn't notice until morning. The elevator was not clean. The area is decent but the property is probably what I should have expected for the rate paid.

The price with my OneKey credits of $88 was the reason we picked this hotel. The immediate downfall was the small of cannabis when entering the lobby on Saturday night at 840 pm. Then after we entered the hallway to the room through the designated door called the trash room. We poceeded down the smelly hallway to our room on the first floor. The room was not as potent as the other areas. The grab and go breakfast didn't even include fruit, Coffee only, no milk or boxed cereals or juice.

Close to airport and beside a sheriff station a very safe area.

Very friendly service, the room was nice. Breakfast I wish had some more variety or options. But every enjoyable even though it was short!

Property was nice and close to the airport

Amazing staff

Thank you to the amazing staff

Great customer service.

Reception was great, very friendly and helpful!

T

Great for the price. Staff was all very nice and helpful. Even though the appliances and furniture have seen better days, the room was clean and the bed was comfortable. The free wifi was very solid. The atmosphere is pretty laid back with a wide variety of customers, from full-suits to PJs.