Overall Ratings & Reviews Renaissance Dallas Hotel

Great experience and beautiful location!

Overall wonderful experience

Clean, great location for our needs.

It was a great experience since we were there for Dallas Market. We had excellent customer service and the rooms were nice. We will definitely go back!

Prior to my arrival, i called the hotel for assistance with a late check out and a possible 6:30 P.M. checkout, Staff was rude, advised they had room however it would cost $30.00 per Hour, I called the hotel 3 times in hopes of being more reasonable, It seemed only a Marriott membership would help, the 3rd. time i gave them a Marriott number, still rude. I changed to Virgin Hotel and they were Great, worked with late check out that was reasonable and even gave me a ride to my evening event at No charge, I would Never recommend Renaissance Dallas

It was amazing and was treated well

No water bottles in the room . No microwave . No iron bar in the bathtub.it is dangerous for the old people to take showers . No free wifi , No breakfast available. Only one small restaurent for 550 rooms . They know how to milk the customers . For 4 bottles water they charged 20 dollars .

Nice hotel...with lots of amenities, great location right off the freeway.

Had a problem with door to room. Lock wouldn’t open. Anytime I had to get into my room, would take 6 or 7 attempts.

Clean stay, close to the airport

Good

Really nice!

Amazing stay

Ten out of ten!

No microwave in the entire facility, if you order food and can’t eat it all at the time it’s a waste because there isn’t a way to reheat your food and for $300 a night I should be able to reheat my food

Rooms were clean

The hotel was under renovation. This should have been disclosed at the time I made my reservation.

The property is under construction, but overall it seemed pretty average. The room was ok. A little tight with space. No hooks in the bathroom for towels. They were outside the bathroom door in the room. Not a lot of dining choices in the area. Need a car or share ride service to get around. Their restaurant, Asador, was amazing for dinner. The food and drinks were so good.

The hotel is being remodeled and we were not able to enjoy all the amenities. It is lovely now, but it will be great once it’s finished. I will definitely go back once it’s done.

Everything was Great, wish they had a coffee shop inside and another dining option.