Hotel Inn Santa Fe

Explore Hotel Inn Santa Fe
7.6
Pleasant
From 737 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

8.4

Traveler Reviews Hotel Inn Santa Fe

Number of reviews per page
20
40
Top reviews
Monica
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bed a little hard.
Monica
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great customer service.
Zach
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In air conditioned lobby is not a good sign
Sheba
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, clean, friendly staff.
Sari
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was a little cool but very clean!
Kenda
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It fills a niche for me when i travel here, and it probably can do that for most patrons. No frills but quite a few boxes checked. I opted here because the AC is quite important in August at this price point. Great location for many businesses along Alameda and easy reach to the plaza
Jean K
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and halls were clean, the staff was very nice. The hotel was easy to find, close to highways. Would have liked to have had a breakfast, but this was a small hotel and didn't have the room. We went the 4th of July weekend. A lot of restaurants were not open for breakfast, and closed at 9pm.
Cameron
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had an excellent stay at this hotel. Good price as well. Would stay again.
jason
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clerk (mgr) did an unusual amount of staring at my car, in a way that suggested he was suspicious of something. Room's key card acted as if it unlocked the door, but it was irrelevant because their doors don't lock anyway. Doors can just be opened if they are not latched from inside. I tested it a dozen or more times, after delay, etc. When combined with the VERY prominent posting that they reject responsibility for theft of property, this is disturbing. AC wall unit was functional, with thermostat about 8-10 degrees off. Setting at 61 gets you 70 degrees. 1 washcloth, three small 32" towels were provided, for a four person check-in. Shower bar sags so that the curtain slides toward the middle from both ends. Strangest pulsing hot water I have ever seen, pulsing from hot to cold every 12 seconds. Not due to intermittent toilet flush, because it continued in perfect rhythm for 20 tortuous minutes. Perhaps rigged to strongly discourage water usage. Outdoor Pool at center of motel is dry and apparently never planned for use, leaving a ghosttown vibe. 90% of parking is inaccessible and not viewable from rooms, and the 10% that is up front is used by restaurant patrons. Altogether an odd experience suggestive of unorthodox management decisions. Will monitor credit card for unauthorized charges.
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Jane E
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was close to a lot of things we wanted to explore
Penelope
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very kind and helpful.
Verified traveler
icon-Business
Business
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There is a strong odor throughout the property, including in the guest rooms. Walls throughout appear to be stained, patched, etc. The area isn't great, and it's far from downtown.
amy
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dirty and unsafe
Afroza
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Poor
Roy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good and very convenient
Javier
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Entire hotel had a foul odor. Light in bathroom didn’t work. Gym was a Bowles that wasn’t put together correctly.
Taylor
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The staff was great! However our first room had no tv in it. The staff got us sorted to a new room quickly but the new room had the window screen broken out.
Carolina
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room did not have tv channel service the cable box or router card was burnt there was no one to fix it at the moment so they changed us rooms to another aisle faaaar away from the first one really not good hotel to stay in
Carlos
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Inside of hotel is clean and tidy. It's a no frills hotel but is a decent place to stay. The outside of building needs yard maintenance.
Ana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff service was friendly. Room was clean. The only thing is the carpets all around look a little dirty/old.
Number of reviews per page
20
40