The hotel has charm but for $1000 a night I expected much more so was disappointed. Room was spacious and bathroom was very nice but room was basic. Carpets throughout entire hotel were stained and dirty. It is centrally located and walking distance to main attractions.

Nice hotel, but a/c not working properly in the room

Lovely hotel. Beautiful building and exceptional service.

The hotel looks like it was recently renovated. The service was excellent, and the views from the Terrance were incredible. Had a great stay.

Had an awesome time! Great place

Beautiful property and friendly staff

Excellent service

Beautiful, historic building yet classy and modernly upgraded without taking away its charm. Was the culprit of our stay

Great staff, nice breakfast, large rooms, good location in the city.

Attentive & friendly staff

Great remodeled building opened about over a year ago According to my native Palermo cousin. Beautiful building all remodeled w old character of Palermo Grand and professional service and staff Would absolutely recommend To family and friends

Very nice.

This a very elegant and grandiose hotel!

Property could use some decor in the rooms. The concierge was exceptional.

Great hotel and wonderful staff.

Hotel needs renovation.

The name of the hotel says it all, Grand. From the second you walk in you can feel the history and the elegance. Every member of the staff went above and beyond to make sure that my last two days in Sicily were perfect. Whether it was booking us a dinner reservation or bringing a complementary cake to my room for my girlfriend’s birthday they truly showed every bit of Italian hospitality. The rooms are phenomenal with huge showers and lots of natural light. We also ate at the restaurant here which was top three meals of our 2 week trip. Hope to be back soon.

This hotel was lovely. Room was spacious and very comfortable. The front desk was able to change my kids room from a double to a twin. That was very helpful and they did it with minimum disruption. The breakfast buffet was amazing. We had dessert at the restaurant and it was delicious. Walking around at night was slightly negative and the area is a bit dirty.

Very nice hotel, clean, great service, centrally located

Not so easy to use power.