Hotel Savoia & Jolanda, Venice, Italy – November 2024 3 nights stay. This was my second stay at Hotel Savoia & Jolanda, and I returned with three family members who were visiting Venice for the first time. The hotel’s customer service is exceptional—the staff is attentive and eager to make your stay enjoyable. While the hotel has a charming Venetian character, it could benefit from some renovations in certain areas. One issue we faced was the room temperature. Despite it being November, it was surprisingly warm, and the air conditioning wasn’t working. The hotel provided us with an electric fan, which helped a little, but it was still uncomfortable at night. Unfortunately, opening the windows for fresh air wasn’t an option due to mosquitos, which was disappointing. That said, the bed was comfortable, and we stayed in a junior suite with a balcony overlooking the canal, which was a highlight. Waking up to the views of the water and the lively activity below was an incredible experience. Overall, I would stay here again but would choose the winter months for a more comfortable room temperature. The location, service, and views make it a wonderful place to stay in Venice, but the heat in the fall can detract from the experience.

This was my third time staying at hotel and i won't be returning. The breakfast buffet was one of my least favorite in touring Italy. The hotel turns air off so no air for 3 days. Rooms are nice but very noisy since we needed to open for lack of air. Gave porter $20 euros to bring our 3 bags to water taxi but he dissappeared when our water taxi arrived. The front desk noticed our frustration but offered no assistance or concern . We carried our own bags! On a high note we ate at one of best restaurants in Venice, Da Ivo!! Great food and Friendly Chef!

No air conditioning, very hot, unable to sleep. Staff was unhelpful

Wonderful hotel in a central location in Venice. The staff were amazing, we had a Junior Suite with a balcony that overlooked the lagoon and it was gorgeous. The room was large as was the bathroom and the balcony was an added bonus. Well located with the water taxi and water bus stopping right out the front made it very easy to get to and from the airport and over to the other islands. Also very walkable to all the attractions in Venice, we were very happy and would definitely stay here again.

On the waterfront. Staff was quick to reslove issues. Did not like the lack of air conditioning.

I can’t believe the property we arrived at is the same pictured everywhere online. The room that was given to us wasn’t pictured anywhere online. The hotel was dark and dingy. The hallways looked like a horror movie, pulled carpet, yellowed tiles on the ceiling… then we get to our room. Not just old… decrepit. I have no idea how this is considered a 4-star hotel. We didn’t get in until 11pm because of some transportation issues, but scoured the city for anywhere else to sleep- which we found- at 12:30am, and happily left. They didn’t refund us, which I guess could be expected. I was happy to lose $600 to not stay there.

Close to water taxi and St Marks square .

great location, rooms were very small & view was a wall, great staff, easy to get too

This is a great place to stay highly recommended.

The staff was incredibly helpful and kind. They made excellent recommendations, assisted in water taxis, dining recommendations and shopping ideas. We were on our honeymoon and were greeted with a bottle of champagne and local cookies twice during our stay. We were treated like family. Grazie Mille.

The hotel is right in front of the Ferry-easy to get to with luggage. The staff are extremely friendly and helpful. The room was beautiful with high ceilings and wood beams. The bed was very roomy.The hotel was walkable to most of the sights. The VIP package with Expedia provided breakfast daily and complimentary champagne. We could not have asked for anything better in Venice.

Great service by everyone. The location is ideal, less than 5 minutes Piazza de San Marco.

Great location!! Hotel was dirty and the pillows were like rocks!! Our room was so tiny, it was ridiculous!! Maid lost the tv remote the first night, never to be found again😳

Great location

We enjoyed our stay here , close to all attractions and water ferries straight out the front.

Staff were amazing and very helpful . Rooms were clean

Outstanding

It was very good stay near world famous Venice attractions. The staff was courteous and polite. Breakfast was delicious with lot of options. Would definitely recommend for couples and families.

Close to the main center

Old but well maintained. Friendly service .Good location. Close to all main attractions .