Even though we booked a room for 4 people, only one bed was made up for us. Thankfully we thought to ask at check in if the sofa bed had been made up because the room was in a separate building on the other side of the property. We were given the sheets and a blanket in a clear trash bag. The mattress on the sofa bed was really uncomfortable and there was no mattress cover. We were not given towels so when we got to the room we realized we only had 2 towels. When we mentioned this the following day we were told, “This isn’t a fancy hotel.” I thought having a clean bed and a fresh set of towels for each person was a given. Apparently not.