Overall Ratings & Reviews The Inn at Market Square

No me gusto nada, tuve que irme del hotel.

It was like a scene in a horror movie. It was dirty unkept and it smelled. The sheet were soiled. There was no hot water. I am demanding a full refund. I have submitted pictures. Blood on the bed covers and bathroom door. I demand a full refund. Please contact me.

Very old and dirty! No toilet paper in the rest nor we can a trash can in the RR or our room! The nightstand was falling apart the main door didn’t wanted to close. We requested a different room and they were looking into it but never got a called back

Tiny roaches but a place close to town and food and has a bed and shower , so if you are not picky it’s a good spot to stay.

The Inn needs to be rebuilt and cleaner

Thanks it was good

Pas dormi, hommes se disputer très fort dans la nuit , pas propre et très vieux et pas entretenu , ne pas arrêter la

The place was barely a one star and that’s only because people make up the star system. The pictures are deceptively advertised. I was compelled to choose the place since I was at the Final Four and could not get a room at a competitive price, but when I showed up, I said, this isn’t the place. It’s called, The Inn at Market Square on the advertisement. When you show up it has a broken sign that reads the inn and stay. The area the facility looked seedy. I ended up, driving around downtown San Antonio and then going to the locations web site and booking a room which was very expensive, but after that experience. It was worth it. They should be fined for deceptive practices, why is this place even listed on a national site for lounging and tourism.

This place was awful. The pictures online are nothing like the real motel. The card to our door didn't work because someone either kicked it in or forced their way in. We walked in and literally walked back out. There was no way we were gonna feel safe here at night.

There were too many drug attics, people living in the property. Check out time came and the office was closed and couldnt check out when needed.

The room did not have towels, a trash can, or a microwave. The stores nearby were locked due to the area being unsafe, window service available only. The hotel clerk would rev his motorcycle at all times of the night so battery wouldn't die. The facility needs a lot of work. Not worth it.

It was unkept no towels or toiletries. I canceled and went elsewhere.

Nice location

Not as expected.

The stay was good. There is remodeling being done. The front clerk was great was attentive. It’s a great place for a stop and go trip.

Fist, the name of this motel, is not the same as it is listed on Hotels.com. As well, the pictures of the motel are not at all the reality of it. It is run down, dirty, and infested with tweakers, including the woman at reception. The lobby, unlike its photo on Hotels.com looked as if it had never been touched by soap or even gazed upon by a janitor.As for the room, it was filthy as well. It hadn't been cleaned of the grime on the kitchenette, or the wood particles and dust on the tv stand. The bathroom faired no better, as the sink had toothpaste and a plethora of random hairs, presumably from the last occupant. The painted bathtub also gets a mention, along with the fact that there were no clean towels, nor even a trashcan to be seen anywhere. The two light fixtures above the beds had no bulbs in them and one of them fell off the wall onto my head. Aslo a big shoutout to the door, which by the looks of it had been kicked in, as the top safety bolt was inoperable, because of said damage and the general condition of the door itself. Again, the room shown on the Hotels.com picture was not what I experienced. There was also no smoke alarm, which the City of San Antonio will be hearing about. Lastly, the drug users ouside my room all hours of the night pacing back and forth and making a bunch of noise early this morning, were indeed the icing on this horrid cake/ dumpster fire. This place should be closed and Hotels.com should be ashamed of listing it.

Unfortunately, too many people just hanging around outside the ground

Literally the worst, scariest hotel I’ve ever stayed in. Super run down, bed not even made. I turned around and left. Still in the process of getting a refund. Do not stay here!

Lady at check in was friendly ( that was the ONLY good thing) room was smelly, dirty n it had one bed, I had booked a 2 bed..we were moved to another room, didn't smell bad because she sprayed it but afterwards it was smelly!! beds were not comfortable at all, bedding didn't smell clean, no housekeeper around, had to go look for someone to exchange towels, floor was dirty, restroom sink was broken (tacky repaired), NO WI-FI, appliances were dirty , couldn't use coffee maker, it was filthy!! Toilet made a loud weird noise everytime we'd flush, unsafe door lock it didn't seemed it was locked.. very little lighting, one of the lamps over the bed wasn't working.. based from the pictures, seemed they have a breakfast area ,which they don't, they don't offer breakfast or a common area to sit.. it's NOTHING like it seems on their website pictures.. NOTHING, NOTHING AT ALL!! On there it doesn't mention anything about it being under repairs, which is what we were told when we got there, wish they would've given a heads-up but NOPE.. VERY VERY DISAPPOINTED, WOULDN'T recommend it to NOBODY, not even my worse enemy!! NEEDS ALOT of IMPROVEMENTS!!! TERRIBLE, TERRIBLE, TERRIBLE!! The ONLY reason I gave them 1 star was because of that lady at check in!! THE WORST place we've ever stayed at in San Antonio!!

The staff was ok but the hotel was not up to par. Not clean, smelly unsafe. We canceled the same night and have yet to hear about my refund.