Overall Ratings & Reviews Biltmore Hotel Oklahoma

It was disgusting

Horrible. Absolutely filthy. Place was crawling with drug addicts, and homeless. We checked in, walked to our rooms, immediately walked back to the front desk, and asked for a refund. Told lady at front desk I did not feel safe staying there with my children. She asked me to reconsider, they had a security guard. The security gaurd was sitting in the office sleeping. I told her i would rather not, and asked again about a refund. She said that because i checked in, she would not give me a refund. We left, and i was out the money for 2 rooms, for 2 days. Don't book there. It's nasty, stinks, and creepy people around every corner. Looks nothing like the photos. 10 out of 10 DO NOT RECOMMEND!!

The pics on Expedia show a decent hotel You will be deceived!!!! Place is very dirty full of people i believe were on drugs hiding in the shadows of the building and dogs that barked all night. Dried blood in bath tub, tv didnt work no remote couch had stains all over it. Didnt sleep due to all the noise inside and outside the hotel room. Thankfully the car wasnt vandalized or stolen, and noone broke in and robbed us.

You guys at expedia need to erase thet part that it says...service animals welcome and not charge as pets... They charge no matter what and this is not the only one..most of the hotels that welcome pets and services animals will charge you..i show the person in the front desk where it says no charge for services anims and toll me thats wrong we charge for oets ans services dog and need to leave a deposit zlwaYs..

Na

It was noisy missing glass in window

Okay I wasn't expecting to be put in a murder mystery room but that's exactly what it feels like with the attached smells to go along with it and like I'm afraid to touch anything I don't want to move from the spot I'm in because I don't want to get any more contaminated and I'm so glad that they're police officers outside patrolling in case they try and kill us cuz there is a Serbian dance guy outside my room dancing all over the place

The property in general was nice but they didn’t have the safest croud hanging around the building and it was smelly in the hallway and the room

Terrible hotel!!! Dirty, homeless people on the property asking for money. I could not stay here. I went to another hotel. Never again!

Place was disgusting. AC did not not. Smelled of smoke, vomit and cat piss. Left just after checking in. I would’ve slept in my vehicle before staying there. Photos on the website are lies. Did not receive a refund and was still happy to leave. Found a cheaper room down the street that was much better and as advertised. This place should be imploded as it’s time has clearly passed

I checked in Monday, and found out that the room I was staying in had bed bugs, the hard way… I told the staff and I was promptly allowed to move to a new room. After getting to the new room, I suffered internet issues that wouldn’t even allow me to stream Netflix. Upon telling staff, I was told it would be reset. The problem persisted… After a full day of no internet, I asked to be moved to a different location so I could utilize internet that’s included in my bill… I was told I could not be moved… I asked for a corporate number or email as well as an owner operator email or number and was told they didn’t have ANY of that information… Frustrated I asked again to be moved to be told it’s not possible when earlier today(Sunday) I was told I might be moved to an upstairs room after 12, and the gentleman who told me that, was gone before I could get back… In addition, I also asked why the heater wasn’t working in my room for the staff member to tell me they never lit the boiler… I’m anemic… I get cold… So there’s that…

Hotel infested with drug addits, and the staff Only care about the rent

This place has become a getto! A lot of people living at the motel. Very noisy. Smells like weed and mildew…could be that there is a weed dispensary in the lobby! WTH!! I will not stay again and wouldn’t recommend it to my enemies.

I chose excellent purely on the people. Not just the staff, but the people who live there at the hotel.

This was the worst hotel.com place ive ever dealt with.i booked 5 kings and got 1 king and 4 doubles.2 of the rooms smelt like sewer,we requested to be all together and we were scattered across the hotel,the pool was still filled with green slimmy water and had ducks living in it.the homeless are all over the property,it just didnt feel safe.the guy checking us in was very rude,speaking to the girl coming in for her shift in their language.it was a disaster from the get go.one of our rooms got woke up by housekeeping and were told to go pay a deposit,which was paid at checkin.ill never stay here again nor recommend it to anyone

The listing on Expedia indicated they had airport shuttle service. When I landed and called they said didn't have it. Their shuttle was not working. They made no effort to find me other options. I ended up paying $60 to and from hotel to the airport. I would not have stayed here if they had notified they had no shuttle. Unacceptable service.

$25 deposit put on credit card. Called & asked manager why it had not been deleted at checkout. Mgr. said wait 2-3 business days for credit. Since Biltmore has different management, it has become a turdhole. It not only smells bad, but there is only 1 bar, which they list having 2. While rearranging cords at desk, so I could plug in my computer, no cleaning done.

Nothing this place is a crack motel filled with bums

The website advertising for airport transportation. This hotel DOES NOT have a shuttle service. I would have stayed else where. This is false advertisement!!

Well i arrived and it seems the young lady had no clue , i told her that i contacted an agent of the Hotels.com to switch my booking day, she said that I was suppose to be there Friday, after she gave me her speech she then went ahead , she was busy with something on the computer, i mean i wasn't going to argue, anyway due to the problems I was having Friday I was tired, anyway there was a young man who was very irrational and the clerk was trying to help,well since I didn't have extra money for the room, I just went to Super 8, and checked in with them, sorry about Biltmore.