Overall Ratings & Reviews Crowne Plaza Resort ASHEVILLE by IHG, an IHG Hotel

Amazing Resort to be at if you love nature. Best part about the property is when it’s dark, 100’s of firefly’s makes it look even more beautiful!

Absolutely love the scenery

It was amazing Maybe they have to taylor the outside a better looking!

The Front desk employee didn’t even bother telling us any information about the hotel regarding check in and check out, breakfast options , any information about the pools turns out there’s 3 pool and we only saw one . We saw them at the day of our check out day.

I’ve stayed at a lot of suites around the U.S. and this place was my favorite so far. I would definitely recommend paying for their breakfast! Not only was it all very delicious the abundance of the variety was amazing! It’s worth every penny!

Staff was amazing and very accommodating.

Some areas like the hallways are definitely showing their age but overall the facility is really nice and has large manicured lawns with walking trails and a decent restaurant.

Internal decor was very pretty

The accommodations they provided for us and our dogs, especially

Second time staying really nice for the money.

Been coming here for 25 years. True resort amenities at family friendly price. Peaceful and in town. Nice but not posh

The main lobby and hallways have been updated but not the rooms yet. The pool closet to the hotel was closed, which was disappointing, and the room had a funny smell. We had to get an air freshener to help make it tolerable. The 9 hold golf course was nice and casual and the onsite restaurant had good options.

The people and most everything was very nice. My only dissatisfaction is with the bathroom. It is dated, small and not well laid out. The tub was slick and there wasn’t even a single towel rack in there.

Beautiful hotel with unique decor and absolutely delicious restaurant for breakfast and dinner! Highly recommend!!

Great place to stay. Large rooms.

Multiple cars were broken into the weekend we were there. But the hotel DID have security inside the hotel to patrol the kids that were there for a lacrosse tourney!

Property (tennis courts, pools) was great, convenient location. Staff was nice. However, the key card system is abysmal. I had to have my key changed 5 times only to figure out that the doors are extremely temperamental. I cannot stress enough how frustrating the key system was. The elevators are tiny and they lead you to a non air conditioned hall that reeks of sour milk. Room was large, but very outdated. I would never complain but for the price, I at least expected the door to open easily. My issue is definitely with the state of the hotel itself, not with maintenance or staff (who were all helpful).

I ask for late check out, they just say NO sorry

We reserved a pool access room. The pool outside of our room was closed for our entire stay. Also the sauna, steam room were also closed for our entire stay and the indoor pool was only open for 1 day.

The pictures are deceiving. The main lobby and rooms that are directly connecting are nice (enough). But the majority of the hotel is very dated and run down. Sockets wont hold plugs. Light switches have shorts. The shower faucet feels like youre going to break if off, just to turn it on. The room had a cheap air freshener smell too