DoubleTree Suites by Hilton Austin Downtown Capitol

Explore DoubleTree Suites by Hilton Austin Downtown Capitol
8.0
Very Good
From 949 reviews
Cleanliness

8.2

Room Comfort

8.6

Service and Facilites

8.4

Traveler Reviews DoubleTree Suites by Hilton Austin Downtown Capitol

Number of reviews per page
20
40
Top reviews
Aaron
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great business stay!
Steven Alan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

some of front desk staff were unpleasant
Juan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was an overall good experience. My only issue is the fridge wasn't cleaned out before we got there
Tristen
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The beds are okay, a little too firm for my back but otherwise alright. The windows and balcony were pretty dirty but the room itself was decent. The food options are pretty bad, not a whole lot of selection and the prices were straight up awful for my type of income. Also there is absolutely no parking at this hotel unless you pay for valet parking and that alone is over 50 dollars for them to drive your vehicle about 20 feet and remove a cone to park in a normal parking space in front of the hotel... that kinda chapped my ass a bit.
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Steven
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, great staff, and location
Tristan
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Perfect suite layout for families! The beds were super comfy, and the kitchenette had everything we needed for easy meals with the kids.
Rafael
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is in bad shape. Handles fell off in the shower and on furniture. The housekeeping was deficient: we found a left over bottle behind a curtain from the previous guest. One of the elevators wasn't working and it took up to 10 minutes to get to the lobby. The beds are terrible: they're so soft that you sink into the mattress and wake up with a back ache. The pull-out was also terrible: you could feel the springs on your back, and we had to order the bedding, when usually pull-outs already have the sheets and blanket installed. No door between sink and the room. Poor lighting in the bathroom. The internet didn't work one day.
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Laura
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They charge a fee that expedia doesnt tell you about it, we need to pay $150 just to stay plus 57 for parking each night
Mary
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was well kept and the staff was amazing.
M Paige
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place
Eleno
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room and Hotel were very nice and clean, staff was very friendly. However there was no napkins to use in our hotel and when we asked staff for napkins, the staff handed us a toilet paper roll.
Elizabeth
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean and staff was wonderful
Diana
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My first time staying at this location and though the room was nice and spacious, upon entering to the bathroom there was a dirty towel hanging from the top of the bathroom door. Then upon getting ready for bed and untucking the sheets there were hairs and what appeared to be crumbs and black little dots. I was so tired that I just fell asleep on top of the sheets with my clothes on which I threw away after. Last there was lots of noise from the air conditioner to the noise on the streets. Will NOT be staying here again.
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David
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fantastic staff!
Mary
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

If I had known the tvs didn't work and outside jackhammering started promptly at 7am, I would've stayed somewhere else.
Tina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very nice staff large room size decent facilities
XOCHITL
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Check-in was very quick and easy and the hotel staff was very friendly.
Martin
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great place, perfectly situated.
edward
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good stay but never saw restaurant open in the 3 days of our stay.
Aida S.
icon-Business
Business
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Service was not great, not personal usage of codes for everything, restaurant slow service.
Number of reviews per page
20
40