Check in was not until 4pm. They said i could of checked in at 1pm had i booked directly with them and not with expedia. Would not provide me with a receipt due to booking with expedia.They charge more to be on 2nd/1st floor. A/C was loud and barely cooled. Room smelled, toilet and bath tub clogged up. Only 1 light fixture worked, was really dim. Comforters were stained and there was sand in the beds. They Did not come and clean the room once during our stay. Smallest trash can present too, only provided with 2 towels for 4 people. They smelled and had stains, not sure if they were actually clean. $50 holding fee for sand in the room is ridiculous. Its a beach city. We couldn't use the pool, it was green and sitting area was dirty. At Check out, i was greeted with a written out paper at front desk, to leave key card on counter. Nobody at counter. I Highly do not recommend this hotel.