7.6
Pleasant
From 639 reviews
Cleanliness

7.8

Room Comfort

8.4

Location

9.0

Service and Facilites

8.2

Traveler Reviews Sonesta ES Suites Allentown Bethlehem Airport

Number of reviews per page
20
40
Top reviews
Malieke
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

when i got to my room there were crumbs in the fridge from the previous guests and there were hairs in the shower, on the floor, and the walls. The “clean” towels they had set up in the room were NOT clean we had to ask for fresh ones but they were running out because everyone was asking for fresh clean towels. This room was not worth over $276 and my other family members had to get a room change into another building due to there being mold on their ceiling
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Mark
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Poor
Tara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

What I really liked was the kitchenette in the room. I could buy groceries and make my own food. I didn't have to survive off of restaurants and fast food. The pool was very nice as well. There was a little issue of changing the system during our stay which made things a little bit more stressful, but overall a really wonderful place to stay.
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JASMINE
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was nice,my room.was nice, what didn't like was the bathroom, i had to put on my slippers to take a shower , the shower floor did not feel good, the shower dish looked dirty
Prerna
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room key wasn’t working so had to have attended open the door every time we would need to get back into the room. Sofa bed didn’t have its bedding
Astrid
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

SAFE SOROUNDINGS AND NEAR TO A FEW SHOPPING STORES
Brittany
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were dirty and very outdated. had to walk to the front desk to get something overall hotel dirty and run down
Philip
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dogs barking all hours, loud latino music, garbage in the hallways and on the sidewalks, dirty pool.
lauren
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Dondre
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel was terrible. Tv didn’t work, room keys didn’t work, the top of my fridge was dirty; couches were dirty.
Chester
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was a good experience very easy to understand and the staff were very courteous
susan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice and the price was right
Jessica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good
Shelley
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Upon arrival, I was shocked by the level of neglect. The pool is stagnant and moldy, posing serious health risks. The property itself is filthy, and my original room was in such poor condition that I had to request to be moved. Even the second room was barely acceptable. This is not only a major deviation from what was advertised, but it also creates real safety and hygiene concerns.
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Jeffrey
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Just Stay away.... Cannot post a long enough review... Check google. Absolutely filthy, horrible staff, no blankets for bed. $200 damage deposit without notifying. Nothing in this dump is worth $200. Stains in halls in rooms dirty sheets. Just disgusting. Was not one thing good about this place...
Rhonda
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not very clean. Bathroom light flickered and dim. Management sent maintenance man, he brought a bulb. Something wromg with the socket and it did it again later! Ask for clean towels and was told there were none. Called the front desk and asked for a refund on the next nights reservation due to no towels and somewhere they magically found some! Would not recommend this place! I won't stay there again.
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brooke
icon-Business and Leisure with Children
Business and Leisure with Children
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I was traveling for business and with 3 kids the room was great. Very large with kitchen area. Table was very wobbly, no trash can, dirty shower, mold on shower curtain, bathtub doesn’t work. WORST PART -chose bc pool was advertised just for it to be chain locked and STAFF COULD NOT GIVE AN ANSWER AS TO WHY. I asked for an extra pillow and STAFF told me no but the manager got me one. IF THE POOL IS CLOSED FOR THREE DAYS AT LEAST SAY WHY FOR THE KIDS.
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WILSON
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

quiet, clean good breakfast.
Jarrod
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Took until the third room until we found one that had been cleaned. The lady at the front desk was helpful though I did not get any kind of discount for the trouble. The shower had almost no water pressure.
Dom
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room had a horrible smell; unexpected $250 fee for incidentals. The pool was emptied and closed but not mentioned of that in the listing. No staff around for check out in the morning. Unfortunately a terrible experience all around.
Number of reviews per page
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