Overall Ratings & Reviews Napa Valley Hotel & Suites

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The room was clean and comfortable. Excellent location, within walking distance to shops and restaurants. I would stay there again.

Other customer is so noisy 🙄

For the money the room was great. What makes this property exceptional is Gary! Never have we experienced such amazing service with such a happy person! His Joie de vivre is contagious and you can’t help but be joyful around him. We love you, Gary!!!

A great Value and a block away from many win bars, tasty restaurants, and shops.

Property is just ok but centrally located and welcoming staff!

Would have liked a small fridge. Nid not find a Ice machine.

This place is perfect if you just want a clean and quiet place to sleep. It doesn’t have a ton of ambience but I didn’t need that since I was out and about most of the day and into the night. It was a very good value. Iwould stay here again.

Very easy to get to everything

Small room and terrible coffee. Even the coffee in the lobby was terrible. It must have been instant coffee.

Great location

The room was very clean, staff was courteous and very pleasant.

The place is very convenient, close to all downtown restaurants. The front desk has excellent recommendations for wineries, restaurants, and more.

Is a good experience

The staff was kind and quick to check me in and out. The only flaws to this place is that parking is first come first served and you have to go across the street to find one.

Not very much parking inside the complex to secure vehicles that have expensive equipment inside of them for one. Or two, the bathtub plugged up within the first 30 minutes of being there and taking a shower so they moved us rooms, for three the AC stopped working in the second room we were in, the phone didn’t work, and the floor had candy and garbage underneath the beds not to mention, the beds are harder than a rock. i’m seriously not a picky person, but was definitely unhappy with this hotel.

Everyone was great! i had a room by the pool that was wayyyy to noisy and they were happy to move me and were hella sweet about it!! def coming back!!

Amazing

Loved and will be back. Thanks Gary!

We arrived 90 minutes prior to check in and the receptionist charged us an additional $80 for early check in even though the room was ready. Additionally the room safe was inoperable and we had to secure our valuables at another hotel with our in laws. Also the HVAC unit in the room worked intermittently.