Overall Ratings & Reviews Sonesta ES Suites Atlanta Kennesaw Town Center

The hotel is promoted as a Newly Renovated hotel, however nothing is new in the rooms. Air conditioning was not working for several rooms (talked to other guests), bathrooms had mildew built around the shower. Additionally, the Front Desk service was terrible. They wouldn't let us finish our sentences before providing an answer or comment. When we checked in theybsaid if we wanted thebroom cleaned we needed to call thebjight before. We requested the service 7 days but the room was cleaned only 3. Answer - Sorry.

Rooms are great set ups w kitchenettes . House keeping is lacking . Pool walls need to be scrubbed better but otherwise satisfied with our stay and we would stay again. We have stayed here multiple times .

Decent stay, but a few letdowns. I was told at check-in that late checkout was available for a fee, but when I asked later, they said it wasn’t — very frustrating. No EV charging, the bathroom was tiny, and the shower felt unstable. Clean room, but poor communication and lack of amenities were disappointing.

The room was large. I would stay again.

Very dated, dirty carpets. Not a place I would return to.

I had an extended stay at this property. The staff attention were really good. The downside for me were the breakfast options pretty much the same everyday. I did not care for the coffee, it was very week in flavor, more like hot dirty water than coffee. For ice, it was a daily inconvenience as I had to get it from the receptionist since the fridge ice making wasn't working

Had a problem with bug bites not sure if they where fleas or bed bugs!!!

Great place, very large rooms

Room was amazing. Place was very quiet. Bed was very co.fy. breakfast was wonderful

Everything was great except the breakfast. Tacos for breakfast was a terrible choice. Don’t know who made that decision, but this was BREAKFAST. In the north or south, tacos are not served for the morning meal.

Great

Nice and clean staff are friendly. TV's need to be upgraded.

Outdated. Room smelled like dog pee. (All 4 kids said it as we walked in) Overpriced

Very clean and close to stores

Great place to stay if you need 2 bedrooms.

Nice stay.

Professional service, great breakfast and courteous staff.

Property is in a decent area. The smell inside is obvious that pets have been in the building. When it warms up there is a strong dog smell. Nice if you are traveling with pets, otherwise find a different hotel.

Very nice…we really enjoyed our stay. The pool was clean and well taken care of…rooms were very nice. Would stay here again.

If you can stay somewhere, ANYWHERE else then do that. This place is roach, mold and mildew infested. They told us they’d come clean the rooms on Monday and Wednesday. Monday, they came and just took the bedsheets, I didn’t expect a full clean but at least restock the toilet paper and tissues as needed and bring new towels. Wednesday came, they didn’t even clean! Didn’t take the bedsheets or restock towels or anything. I had to go to the front desk and that was another nightmare. No one was willing to help or they just didn’t care. I ended up going to the store and buying my own cleaning supplies to keep the room clean. The pool has visible mold in it which no wonder no one was even swimming in it. Don’t even get me started on the breakfast either, it’s chorizo and egg every morning and the chorizo is just seasoned taco meat. It’s gross. The price I paid for a hotel that’s similar to a motel 6 in a drug infested location.