Overall Ratings & Reviews Hyatt Place Minneapolis/Eden Prairie

Our first room had a terrible smell coming from the AC into, which required us to move rooms. Our second room smelt so much better but half of the electrical plugs didn’t work. Rooms could be cleaner, but the staff was helpful with our room change.

Always a relaxing stay.

We did get housekeeping daily. But they didn’t vacuum our room daily. Just sheets and towels. The room was not according to website info. There was no microwave or fridge in our room which was very disappointing. I had to run to nearest Walmart to buy a cooler and kept filling it with ice. My kids loved the pool so I wouldn’t say it was completely terrible. The breakfast buffet was also not what expected. The entire experience was ok, but definitely not worth the price we paid for our 3day stay

Beautiful rooms, clean, and the living area with a pull-out sofa/bed was a nice place to chat. Quiet weekend getaway with my husband.Great ambiance. The only downside is no microwave in the rooms or an ice machine on the same floor. I loved it

Was very happy with the quick stay over night. Very nice pizza place to eat across the parking lot with good beer. Arrive late, grab some food and a couple beers and not have to worry about driving. Room was very nice.

Loved the layout of our room however many things were stained and felt not clean. Both the curtains and the couch were significantly stained. It’s a beautiful area, great room layout and space. Staff always on phones and not very responsive or friendly.

Rooms were clean, plenty of room, pool was warm but no hot tub. Great shower and good breakfast.

Everything about the hotel was excellent. My only complaint was the bed in our room was fairly uncomfortable. Otherwise we quite enjoyed our stay

We did like the size of the rooms, they were clean and our towels were changed out the second day. And the breakfast was good both mornings. However, both of our rooms had no body wash in the showers, and the air conditioner in our room was not working properly. It kept clicking and turning on and off all night. And the pool was closed due to maintenance. We were traveling for spring break with kids and i always book places with a pool. It never said anywhere that certain days were closed and they were vague at the front desk about it when I asked. He even mentioned the pool closing times at check in and never mentioned that it was closed. That was a huge bummer and had i known the pool was closed i would have booked somewhere else.

Friendly staff and room service. Pool area was not very clean.

Good

It was a clean hotel that I would stay at again, pool was nice and warm and clean only complaint I had was ice machines did not work

We were concerned when our room was next to elevator. Room was so good that we heard nothing from hall or elevator

👍

They experienced a power outage and reacted like pros..good humor, courtesy, and energy.

I enjoyed the breakfast

NA

Pool was nice and warm. A/C did not work well in the room but overall was nice

I was unable to reach due to Toronto Airport shutdown due to Minneapolis flight crash. The property refused to refund even under this catastrophic event.

Room and pool were very nice. The breakfast was amazing . Served on real plates with real silverware. So tired of the throw away plastic. pool was right temperature. Nice location next to Pizza Luce. Very nice restaurant