Overall Ratings & Reviews Comfort Inn University Area

We tried to cancel the trip since we paid for travel insurance. The hotel denied us and did not give us a refund for the travel insurance. When we got there, the air conditioner didn’t work and instead of giving us another room they made us wait in the lobby for hours until it was fixed. The room was a non-smoking room, but smelled like smoke. The breakfast was kind of cold. The person at the service desk was nice. That’s about it. Overpriced for the experience. 2/5.

I personally never write reviews, but I can't help it for this one. Upon attempting to check in, we were not greeted. Instead we walked into the lobby to hear about someone being stuck in the elevator, and the manager being focused on that. We were eventually checked in mid-conversation over speaker phone with the attendant talking to an elevator technician. Not sure what came of that, but we took the stairs just in case. The hotel is dated, no big deal, most are. The room was clean except for the mirror by the entry door. The bathroom door had to be forcefully shut. The A/C got colder the more we turned up the temperature. The plunger for the sink plug was broken, so the sink took a long time to drain. The first morning the front door to the hotel barely would open a few inches, we had to turn sideways to get through. When we returned that night and tried to open the door, we were yelled at by the manager, in regular clothing, trying to say we broke the door. I would be fine with all of this if it were a cheap hotel, but I paid the same price as the numerous ones around.

Great location

Good

The bed was fine but the bathroom was gross. The floors haven’t been cleaned in a long time. Still scotch tape on the room walls from something? Very gross upholstery on the lounger in the room.

The hotel honored my request of "top floor away from elevator " which was greatly appreciated. The front desk and breakfast staff were very friendly. Hotel beds were very comfortable and the rooms were quiet. I'd book at this hotel again when in Baton Rouge.

Excellent location Friendly staff Clean rooms

My stay was comfortable pleasant enjoyable, i slept good n everything was perfect n meetup to my expectation,

Ok

This hotel exceeded my expectations. The rooms were clean, the hotel was quiet, I had no problems at all. The breakfast was very good, also staff were friendly. I recommend comfort Inn, I will come back again in the future.

Nothing special about this Comfort Inn. It is average. Most of other comfort inns I have stayed before are better than this one.

The hotel was good for a one night stay. The breakfast was average. Front staff was friendly.

Nice parking and clean room.

It’s clean, near restaurants and bars and was a perfect place for a quick night. Breakfast was ok too.

Nice hotel.

Trash including a cigarette butt in the coffee maker in the room. Obviously didn’t use it. Pretty gross. Hotel dingy and mediocre otherwise.

Mr. Kendric was great! Jay at the front desk was just very distasteful. We asked for towels and he refused. He stated it was because we were checking out. He was adamant we needed to leave. Would not recommend.

Breakfast was pretty good. Nothing phenomenal but exactly what was expected. Room was clean. Area was pretty quiet. Definitely met what i was looking for for my limited stay.

It was ok.... The couch had stains and the floors weren't up to par. The mattress was WORN meaning overly used and hard in some areas. The window seal paint was falling down. Needs improvement

Clean and pleasant staff. Good breakfast too.