Broken toilet seat, leaking air conditioner and a wedding with loud music until 1 in the morning . Some of the staff were friendly but most were too busy texting to notice us.

We are very happy with this trip. We can't wait to return.

A great place to relax. Nice, quiet, clean, kind employees. Great management.

One of the best and most relaxing vacations we have ever had. Hotel is a little older but very clean. Our room was spotless. The food at the buffet was good and in the restaurants it was exceptional. The piece that puts this place over the top was the staff. Very friendly! Front Desk, buffet, restaurants, pool and bar staff were all exceptional. We are coming back for sure! Special shout out to hostess' at the restaurants, omelette lady in the buffet and bartender at the adult pool. All great smiles. We felt like everyone wanted us to fully enjoy ourselves!

Wait staff was exceptional

Great staff, beautiful location and great food

Yes the room was very nice and clean. Love the personality very polite.

Bed & bedding were excellent!

Well kept grounds,friendly and helpful staff,good meals

Room clean

Friendly staff and excellent breakfast buffet.

Small ants inside the room.

This place is beautiful, no elevators but they have golf carts that can take you to wherever you need. The staff was wonderful! and the rooms were very pretty and clean!

So good And friendly only de taco beach area The lady not polite not good

Las Hadas by Brisas exceeded all our expectatuons. Beautiful property and lovely staff. The Mexican street fair was amazing!! The beach and water were a highlight. I highly recomend this property.

Ray who checked us in was excellent, spoke very good English and very helpful. I had a problem with my water and the next day it was sorted and I was moved to a larger room with hot water. The hotel has charm and dated elegance, it’s quirky things just don’t quite work properly but I quite liked that. I had fabulous black out blinds in my living room and bedroom but sadly the kitchen area had nothing which meant there was a lot of light coming in from that. I am very sensitive to light. I did try to cover it with a towel but it just didn’t work. The food is good enough. I would suggest B & B but New Years Eve was great as was a Mexican themed event last night. Staff are very friendly but very few speak English which for me was not a problem. I would go back again but not all inclusive. As a solo traveller I was also charged the same price as my 2 friends who shared a room on an all inclusive basis which was not good as I don’t drink alcohol either so it made it very expensive for me.

Beautiful property

Amenities, staff, the food

This hotel is very clean, with great views, Acces to in and outside restaurants, staff are nice and professional, great activities, the room clean, smell good, and the bed is very comfortable, people at the buffet were friendly and welcoming. Had a great time. I can visit this hotel again

Beautiful place