Overall Ratings & Reviews Marine North Berwick

Lovely old hotel with friendly helpful staff, good food and an amazing view out to sea. The room decor was a little tired but that really didn’t matter as the bed, pillows and bathroom were really comfortable and clean.

Great stay at the Marine! From the moment we arrived we had an outstanding stay and made to feel so special. All the service was friendly and very attentive. It is a short walk into North Berwick. The spa and pool areas are great, with lots of areas to use and never that busy! The ice baths are a great addition! The lawn restaurant was amazing and the pizzas were fabulous! Very impressed overall, and will be back!! Thank you

Great walk along and access to North Berwick Golf Course. Warm throughout even with a cold Easterly wind. Pleasant walk into town of North Berwick Great Breakfast service.

Overall impression was of dimness - poorly lit corridors etc. Food was a bit pretentious, italian in restaurant was a surprise, more traditional in bar - but who serves stew in a bowl?? Seating areas plentiful but not very comfortable and tended to be crowded (I stayed at weekend). My room was OK but with 2 uncomfortable chairs and a sofa was hardly restful. No printed guide to phone numbers, meal times, menus or facilities in room, instead one had to access their web site which was a total PAIN...Staff were polite and helpful.

First room on arrival was cold and noisy. Underground boiler throbbing in room 104 . Asked to move( no room phone working had to go to reception ) . Given a great sea view room but again very cold . Went out for the day came back late afternoon and room was freezing . No room phone working ( had to go to reception again ). Central heating off agreed to switch it on . Room took 1 hour to begin to heat up . Went for dinner in the hotel - dining room cold - very uncomfortable . Next morning checked out 15/3 but no systems working . Just got final bill today 27/3 . Reported all the issues to management absolutely no contact . Waited for any contact before posting this review - none . Just shocking treatment . Cater for tourists no regard for locals just such a bad experience never stay there again ( this was our third booking ). Think they would make an effort to apologise !!

We stayed many times before the recent renovations, but has now been lifted into a whole new league. Cannot fault it, especially if you are a golfer.

We loved the outdoor spa pool and views across the golf course.

The hotel was very nice, clean and the room was big, comfortable and well decorated. Unfortunately we had a very poor experience in the hotel bar where we went for dinner. Service was slow, they forgot our cutlery, our drinks order and our desserts, which never came at all. Following a complaint to the hotel, they have addressed the issues and been very accommodating in offering a suitable solution so I can't fault them on that front and on that basis, would be willing to return

Welcoming team. A lovely property in an amazing location. Good selection of drinks and food. Their spa is really good too, with a separate pool and gym too. I wanted to add a photo, but the app wouldn't let me on this occasion. Well worth a visit and loved the close proximity to the beach

Reception well-staffed &didn’t have to wait, but our room wasn’t ready on arrival, which was disappointing. An apology & an offer of a pot of tea while we waited would have made a difference but we were feeling quite fed-up by the time the room was ready. At the hotel’s invitation, we had upgraded to sea-view junior suite but the room allocated (110) didn’t meet their description of a junior suite so we queried it. James was brilliant, he showed us two other junior suites but, although definitely suites &very nice, both were very cold – no heat in the rads - and neither had a sea view. We decided to revert to a Deluxe Sea View and James showed us two rooms. The one we chose was lovely but again was very cold – no heat in the rads & one of the windows didn’t close properly. James provided a small oil-filled radiator and that did the trick; we were happy with the room. The lady on reception was very helpful, and quickly refunded the extra cost of the suite. Service at breakfast was very good as was the food – good variety and nicely cooked. Dinner was a bit strange in that the room information referred to the Lawn restaurant as “Championing the very best of British cuisine …” but the menu was Italian (where would we be without Google!). The food was good (if a bit on the expensive side) but not the British cuisine we would have liked, again the service was very good. Very friendly and efficient staff (with the possible exception of the gentleman who checked us in).

Interior design of the hotel is superb - clearly a lot of thought (and money) invested in the revamp. The only let down was the shambolic bar service -35 minutes waiting for a drink order to appear. The spa is amazing (although the staff on the desk could smile a bit more). The outdoor/indoor thermal pool is sensational

Overall it was a lovely stay and the staff were very nice, however it was understaffed which led to a tardy service particularly in the bar where dirty glasses piled up in the evening. This was not the staff’s fault as they were clearly stretched. Beyond this issue the hotel, facilities and the area are worth visiting.

Excellent hotel. Great breakfast and other meals also very good and reasonably priced. Staff very friendly and helpful.

All of the staff at the Marine made sure that my wife and I had an unforgettable time.

The stay was lovely, great experience at the hotel and town, friendly staff and atmosphere, and easy to get parking. Also great area for walks or train in to Edinburgh. Would recommend.

Excellent, well located hotel - looking out over the Firth of Forth and only 15 min walk to town - with efficient and helpful staff

Brilliant Stay only thing I'd say is the temperature of the room was too hot.

I really like how close the hotel is to the beach and train station.

Hotel Is nice overall but is an bit outdated. Allows children at hotel but isn’t a child friendly hotel. The spa area needs updated as many bits broken off and needs fixed

Excelllent stay from check in to check out.Service first class from all the staff and room cleanliness. Parking is across from hotel with CCTV