Overall Ratings & Reviews Residence Inn by Marriott Cincinnati Airport Erlanger

Very pleasant experience

Separate buildings

Very spacious rooms

Had walk outside in order to get to rooms or lobby for breakfast- was not made clear before booking

Huge rooms super convenient close to airport stuff super nice charismatic we love it!

Nice room wiih a kitchen, wish checkout time and breakfast was a later time on New Years Day.

Nice place. Very friendly staff.

Great property and wonderful staff and management

Evening though it's was a very short stay it was great and relaxing, then ladies in charge of the breakfast service were amazing

We had a very nice stay. Only complaints would be not enough places to sit comfortably in living area and the shower curtain was way too short for the tub. This resulted in a very wet floor, which we dried up easily enough. We asked for extra blankets for the pull out and the nice lady gave us sheets and blankets both. Breakfast was good and plentiful.

Had some gnats in our room and a funky odor.

Comfortable for a family of 5!

Dog friendly

Very outdated. Our room was not stocked with hand soap or tissues. The complimentary lotion that is left was used. The set up of the room is odd and dysfunctional. The couch location is difficult to watch tv from and the desk placement is in front of the thermostat. Shorter individuals can not reach across the desk to adjust the thermostat.

Hotel room was clean and great..Staff was excellent.

We stayed for 7 total days, choosing it based on Expedia ratings. The only reason not a 1 star is that the front desk worked with us as well as they could to make things right. That said, they didn't have much to work with. The 1st room: - 1st floor ADA, next to an exit (one of my requests to avoid) - not clean - furniture in main room filthy - didn’t want to touch them - floor and shower in ADA bathroom not clean at all - walls/light switches had visible dirt - tub in non-ADA room had chunks missing (foot hazard) - main TV did not work - able to use the room next door for showers - only redeeming part of night one. The 2nd room (2nd floor, less traffic; rest of our stay): - again, chunks missing in tubs, not as bad - we worked around it - still not clean - silver/flatware had blatant residue (not just particles, not washed - I have pics) - furniture had stains - never sat in the chair - bathroom faucet had crusted stuff - doors/walls not clean - some sort of splattered material (looked like dried blood, *possibly* soda) in master bath above the sink Overall, bad experience. Hotel is tech archaic - NO USB ports, TVs very old. Breakfast is decent, except eggs - strange consistency, like tofu; available seating very minimal (prob 30 ppl max). Maid service available ONLY by request (24-hr notice) and ONLY if they can accommodate, which we were not told (we found out day 3, when we asked the front desk about it).

The staff was excellent. My room was dirty with an ant problem, there was no toilet paper and no extra linens. The mattresses had stains on them. The staff addressed my issues. The morning crew were very friendly during my stay and the breakfast service was good.

The staff was excellent and very friendly. The rooms seem a little aged, but nice. The pullout sofa bed was not very comfortable tho. But they never are!

It was a great time and nice space.

The location was excellent for our trip to special spots we wanted to see. We enjoyed walking the property, we felt safe!! Guest laundry and breakfast and amenities were great!!