Overall Ratings & Reviews Quality Inn & Suites Florence Civic Center

Clean, simple, newer hotel in the area. Very happy with stay.

The room was clean and updated.

Always stay here on mybway to Orlando for business

The room looked pretty clean but a slight smell of smoke. The bath mat was hanging on the tub and was already wet. We used one of the extra towels for that function. No trash bags in the trash cans. Very few options for breakfast. The room looks nice though and the beds were comfortable. Not a bad overnight stay.

The room was average, but could definitely use new beds. My bed had a sinking the middle, so my back ached the entire weekend. I suppose it's not something you can control but the bathrooms are too small. Other than that the stay was acceptable.

Needs renovating

Nice and friendly staff. Breakfast can be a bit better. Overall great service, convenient location, I would stay here again

The room number made zero sense and were out of order and that might have been due to majority of the rooms going through construction. The staff that was working at night told me the location of the room completely wrong! I walked around the hotel twice searching and the room was on the opposite side of the hotel/ where I was told it was. Since the room it looked clean from a distance but noticed there was several stains all over the comforter that was covered up, the shower had stains on the tub from what looked like built up dirt grime and one of the towels had a weird stain. The alarm clock made this terrible noise every time the time changed causing me to eventually unplug it so I could sleep.

Great pool, breakfast and rooms.

The beds were clean. Breakfast was adequate. Bathroom was clean but needed attention.

Poor service

Very nice,quiet,clean,spacious room,mall near by,restaurants,close to Interstate.

This property is really run down and need a serious restoration! Checking staff not friendly. Rooms and bathrooms very poor.

The price was fair but the unit needed repairs.

We love staying here very close to our favorite restaurant

Comfortable and clean room

Great

Everything was excellent. There was nothing bad about the property. The staff was excellent.

Liked the location and highway access.

Convenient location. Lots of restaurants