Overall Ratings & Reviews Shangri La Bangkok

I had an amazing stay at this hotel during my trip to Bangkok, and it exceeded my expectations in every way. The first thing that stood out was how clean and well-maintained the entire property was. The rooms were spotless, the bathrooms gleamed, and even the hallways and public areas were kept in immaculate condition throughout my stay. The housekeeping team did a fantastic job each day, and it really added to the overall comfort. The location of the hotel is also unbeatable right in the heart of Bangkok, making it incredibly convenient to explore the city. Despite being centrally located, the hotel itself offered a peaceful and quiet atmosphere, perfect for relaxing after a full day of sightseeing. With its combination of cleanliness, comfort, and a prime location, this hotel truly made my Bangkok trip smooth and memorable. I wouldn’t hesitate to stay here again or recommend it to anyone visiting the city.

stayed in the krungthep wing- was a bit far from the hotel facilities but they provided a free shuttle transfer to the shangri-la wing - to get to everything (lounge, resto, pool etc) breakfast was fantastic - incredible variety. and free boat shuttle to icon mall was really convincing. highly recommended.

Room was very spacious, clean and comfy but a little outdated. There is no charging point by the bedside to charge the hp. Expectations almost meet the price i paid for.

The room was clean, the service was good, convenient, and comfortable.

Good location, perfect hotel for a little holiday! Enjoyed staying there! Thank you🙏🙏🙏

The staff were very friendly and the service here is excellent. The hotel is near many good restaurants and not too far from Bangkok main attractions. Will come back for sure!

Ms. Dao, front desk staff was very rude and took a mask during talking. Another customer who talked to her before me, she also complained on her unkindness. Hotel should develop her service mind as good hotelier.

Located near bangkok riverside and very convenient if you want to go to Siam square, icon Siam because the bts saphan Taksin station is just few hundreds meters away.

Perfect. Lux design of bedroom and very clean, best river view from balcony, best location, next to BTS, boat and ferry station, ICONSIAM only 5 minutes. We can find food bazaar also next to hotel. Nice staff restaurant and bar next to the river.

Sofa in the room stale smell and too old, no separated kitchen for cook halal food.

I ordered smoking room but got complaint because smoking in the room. Seriously? Re-confirmed to the front desk and they confirmed my room is smoking room :(

So great being here, all service good! Recommended

Special thanks to shangrila bangkok pool bar staff which name is golf, he treat and service my wife and son like his own family, very nice guy with excellent service. But most of staff and waiter or waitress from next 2 restaurant need more training how doing warm welcome and how to smile to their customer, please treat your guest without see where their from and skin colour.

Recommended deluxe river view room with great night view facing the river. The hotel also offers free shuttle boat to Asiatique, the modern night market with hourly frequency. Please book earlier to ensure seat availability. Suggest the hotel to increase frequency or size of the boat to occupy more paxs.

Goo! I am a big fan of shangri la

Very bad, as request to housekeeping something will not respons

A hotel full of smiles, satisfying stay here

Impressed service If you have the opportunity to stay and introduce other people, please pay close attention.