Overall Ratings & Reviews Extended Stay America Select Suites Birmingham Inverness

The property is good but management doesn’t maintain it well. The floor is dirty, the towels are old, very limited; the linen are worn and dirty. I would not stay here again but there was something going on in Alabama on the first week of may so this was my last option. I don’t recommend this place. If they maintain it and have a better service then probably. I should have listened to people’s reviews..

That the motel was clean and quit

The area

Average, the property is old but they are doing well to maintain it

All in all, this level of “barely clean” seems to be the standard of most hotels I get on hotels.com unfortunately. I always have to clean before taking my things into a room. First, there’s carpet in the room. Anyone with common sense knows that public carpets are NEVER clean! Yet, I couldn’t understand why the kitchen and bathroom floors were black nasty! The photos below exhibit how I took a dingy bathroom towel and cleaned both floors. The fridge had stains as well as the stove. So, 3 bath towels, 1 complete container of disinfectant wipes, and 2.5 hrs later, I was able to bring in my belongings and finally get comfortable around 11 pm after a 10 hour drive. Then to too it all off, I was placed on the third floor and there is NO elevator!! Sucks that I’d broken my toe two days before and had to drag 9 bags up the stairs! The staff were beyond kind and professional! It just seems that this hotel could be so much more if it were cleaner. They should DEFINITELY explore hiring more cleaning staff. This was the only real complaint I had. It was quiet, located in a beautiful area that had lots of shopping and restaurants close by. If the room was cleaner, this would be a perfect place to stay!