The staff was excellent, extremely kind and made you feel at home. On site dining options including Starbucks coffee in the morning. Was going to concerts at rupp arena which is right across the street.
Joe
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Extra 50 dollars bled out of me for a "early" check in. Don't see how this is a issue,when the room was already cleaned an ready. Goodbye hilton
Bryan
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Would stay here again. Great choice with close proximity to Rupp Arena.
Karen
Friends and Family
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Hotel was clean, and staff was friendly and helpful. Valet services were topnotch.
MARC
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Room spelled awful! Desk personnel rude
Georgia
Business
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Bar tender was super nice and they were so busy every night. The bathroom was not designed well the door wont even open. Very odd the door almost propa open on middle od the toilet.
Jeffrey
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Parking garage is not customer friendly.
Vernon
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very close to Rupp Arena
Christie
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
GREAT location for a Rupp Arena event. Contactless checkin worked like a charm. 100% will stay again
Kelly
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Easy check-in, nice room.
Julie
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Enjoyable stay, wonderful room
Marie
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very old, but convenient to everything downtown
Hays
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful room ! Love the Hilton!
Nina
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Clean room, great service, easy access to parking
Angela
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very close to Rupp Arena. Grabbed a cocktail in hotel bar before walking across street to concert at Rupp. Enjoyed buffet breakfast with made to order omelets. This was not a free breakfast bar. Room was very quiet and comfortable. Free WiFi only if Hilton Honors member which frontdesk staff were no help getting sorted out for us but otherwise nice stay. You do pay to park in garage.
Read More
Erick
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bad experience
Selvira
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice and clean place. Easy access to walk to places around the hotel.
Brett
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Our room was not ready after about 4:30 they came and got us in the bar area. They wanted us to stay in another room and were told to go wait in the bar area. The staff was very rude and we wished we stayed somewhere else. This is my 3rd bad experience with the Hilton Hotels and will definitely draw a line through their name next trip. They used to stand for something....not anymore....
Read More
Laurie
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
In town for the railbird festival, perfect location.
Angeline
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Clean and comfortable. Night shift staff (Robert and Kelsey) were extremely helpful and made us feel welcomed and taken care of.