Didn’t like it

The Staff was friendly and helpful in addressing my various questions.

We were appreciative of the airport shuttle but were worried we were in the wrong place after waiting 40 mins for a shuttle. We also arrived to the hotel 10 mins to 4pm (check in time) & was asked to wait till 4 to check in but then was not provided a room until 5:30pm. Our room was spacious but had dirty bathroom mirrors/floors and dirty windows. Disappointed so far in our stay.

On the first night of my stay, I asked the front desk clerk where the soda vending machines were located, as there was no orange soda available in the lobby store. He falsely told me that the hotel did not have any vending machines. However, I later discovered that he had lied when I went to get a bucket of ice and found the vending machine with orange soda right next to it. Additionally, the hotel did not offer a complimentary breakfast.

Lack of staff communication

The kind attention all the staff of the Hotel ! Thanks you very much !

Prior to arriving we called hotel when a young guy answered “ hello” never identified where I was calling, horrible customer service, when we got to hotel I asked were the restaurant was he said he replied “ around there” When we walked into the elevator there was roaches on the floor, rooms smelled horrible. At one point this hotel beautiful, how disappointing. Would not stay not recommend it . Breakfast was poor and horrible, bacon was burnt. Horrible, I have nothing good to say

Horrible I had to wait 1 hour to get pick up miss dinner wanna request my money back asap

They night staff was really nuce. The lady that checked us out gave us thw impression she could nit be bothered. Their business center works sometimes. Then on top of it all i had free breakfast and was charged for 2 people. The hotel only refunded one. Parking was $18 per night. Kind of crazy since we paid $199 to stay here.

The food at the bar and restaurant were good. The only thing we didn’t like was we didn’t know the time when they open or close. There’s not a lot other food choices outside the hotel. The staff was very helpful and professional

Hotel has seen better days. Roaches, rude parking attendant, scratched walls, spills not cleaned. Bathroom door lock broken. I remember the time when the flooded parking lot was the only issue.

Stay was great only complain was our air went out. A/C might need an upgrade.

Like it

Had a leaking bathroom faucet for the whole stay and even my friends too. It was reported but not resolved during the stay.

Good area and safe

Everything was ok. Breakfast was really good. I did not like the moldy smell of the first room but they change my room and the other aspect that was very uncomfortable for us is the AC that it is loud so it was hard to fall to sleep. Staff was friendly and very polite.

love it

Felt safe and was greeted with friendliness.

El hotel esta en muy malas condiciones para tener el nombre de Hilton. De Hilton lo único que tiene es el precio. Te cobran hasta por el parqueo. Mala experiencia.

The room was not clear bed was messed up when I check in.