Overall Ratings & Reviews Comfort Inn Cairns City

Comfortable, spacious and clean. Will gladly recommend

I didn't like. 1. They took money from card when I said I was going to pay when I got their. 2. The room had a very dirty smelly blanket in the cupboard. I made the bed and put the blanket dirty side up on the end of the bed, so the cleaners could see it. The cleaners folded it up and left it on the bed. I rang motel number and got a lady who was very rude to me. They changed the blanket after 3 days. 3. Bath room very slippery no shower door and the water went from nice to scalding to cold. With soap and 2 shampoo's with no washes. I will not be saying there again.

It’s a nice place and central

Bed was uncomfortable,

Liked everything

Air-conditioner needs to be looked very noisy .

It was a very nice stay for me.

Super helpful and accomodating staff!

It was a comfortable stay without any issues.

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Room was quite clean. Late check in wasn’t a problem. I liked my stay

Dont come here if you are a smoker. Unlike other Australian motels we stayed at, I was directed out to the street, no designated smoking area. Other than that the facilities were just ok.

Staff were so helpful and a pleasure to deal with.

It was an ok motel, old run down room but the bed was comfy

Very poor.

Absolutely disgusting for the amount of money per night.

Definately not value for money. No breakfast on site, would not recommend this site.

Overall not bad

Extremely noisy

Run away!!! First off, this is not a hotel but a motel. Noisy, dirty, and lacking after hour support. When we arrived an incapacitated man laid blocking the entrance. No elevator, no 24 hr front office staff, the rooms are old and worn out and lack necessary amenities. There is no shower curtain or full glass door so water spews out during shower making the already disgusting room more disgusting. No mirror outside of the bathroom so one has to wait until every is done showering to use it as it fogs up. I don’t recall a bathroom door either. The housekeeping service is terrible and filthy. They keep refilling the soap/shampoo/conditioner when not needed like a robot but completely ignore cleaning the room. The room remained dirty every day (Cairns is beach/forest day trip location). The rooms are also very tight in space. When a/c was switched to heat one day, the whole floor became wet from condensation. All night long people (homeless) on the street keep yelling and screaming so one can’t sleep. There are streets on both sides of the motel is what I was told when I complained to front desk. I was told that there isn’t much they can do about it. They seemed to be well aware of all the issues I was mentioning. It was the worst part of our vacation.