Overall Ratings & Reviews Extended Stay America Suites Birmingham Wildwood

3 story hotel, no elevator. Most broken down couch and mattress we have ever seen in a hotel. We had to place one of the bed pillows under the mattress to prop up one side. Even though a suite hotel, no kitchen plates, silverware, glasses, cups, nothing. You have to request them from the front desk. I requested last night at 6pm. It is now 7am the next morning, and I am still waiting. We accidentally spilled water on our room floor. We wiped it up with a napkin. It was black from the dirt on the floor. The grab and go breakfast begins at 6:30. At 6:50 I went for coffee. The large pot was empty. Ok, how about hot chocolate? The hot water pot contained room temperature water. The front desk hours are 7am-11pm. At 7:30, still no one around. 4 hotels right next to each othet. Pick one of the others.

Would not recommend! Firstly they have office hours and it closes at 11pm. We arrived way before that time to a line of people waiting to check-in as well. The office door was closed but we could see them in there moving around. We waited approximately 20 minutes before anyone came to assist us. The woman kept darting her eyes around and was acting very suspicious. We were given a nonsmoking room, but the whole building smelled like smoke. The walls were very thin. I could hear everyone’s conversation as we walked down the hallway. The room looked surface level clean , but me and my partner awoke to bumps or bite marks on us. It smelled like wet dog as well. There was trash scattered around the property. The doors require keycards to get in but people kept propping them open. It didn’t feel very safe or reassuring to see that. If expedia didn’t tell me it was too late to unbook, then we would’ve! The area in itself wasn’t sketchy, but this one for sure looked like it was for doing nefarious acts.

The stove didn’t work an the sink in the kitchen was stop up

Needs remodeling. No elevator and we had lots of luggage to carry up the stairs. Also no ice machine. Didn’t expect much for breakfast just granola bars but coffee ran out 30 before end of service. The staff was friendly. Chose it mainly due to low pet fee.

Loved everything about my stay! Amazing customer service, room was very clean!

Nice room worst breakfast ever. Choice of coffee, oatmeal, small small muffin or breakfast bar. They shouldn’t be allowed to advertise breakfast included. THAT WAS NOT BREAKFAST

Good over all but left some items and being told they cant find or like i didnt leave the items and i know for a fact that i did and it was a wedding gift set of silverware that was coslty and very important to us so really upset that being told that they didnt see that everything goes in lost in found but those aint there ..

Just an overnight stay. Checkin and checkout was smooth. The room met all my needs and was clean. No issues.

The staff was excellent

It was nice

It’s good affordable

It was great

Great hotel that I have been staying at for years

Was very nice

Room was clean and quiet. The staff was friendly and helpful

The staff at this location is absolutely unbeatable. I had less than solid dates for my stay, and they remained friendly, patient, and accommodating, no matter how clueless, frustrated, and flustered I was. I cannot thank this hotel enough for providing me and my pet with the accommodations we desperately needed.

It was great

The rooms was clean and quiet and the staff was Great!

Property was outdated abs all rooms looked dingie, but smelled clean . I personally would not chose that location again. Staff were attentive and nice, any issues they would not have been able to resolve when asked.

It was great