Overall Ratings & Reviews Extended Stay America Suites Birmingham Wildwood

This place was gross. A lot of hair on the bathroom floor. Hair in the towels. Shower drain was nasty broken off, laying on the tub’s edge. Stated it slept 4 people. The pull out sofa was a twin love seat. No rollaway beds to make up for the fact 4 people couldn’t sleep there.

The room was dirty and the couch bed had food all over it. There was no bedding on the couch bed. There was cockroach in the bathroom. It was just gross. No grab and go breakfast.

Property was average, decently priced. Only stayed for one ni

It was at a great location, convenient. It was modest and economical. For the price you can’t complain honestly. I’d stay there again without a doubt.

You get what you pay for. I booked this property without reading reviews. The cost was 170 per night after splitting with someone it was 75 dollars. For one night and you are not picky yes but if you are looking for a Hilton standard property no this is not for you. The property needs to modernized and is not handicap accessible. Customer service and the grab and go breakfast was great.

This hotel was terrible. The carpet was stained. Roaches. No linen for the coach.There was a stick in the door. Not safe at all.

I thought it was supposed to have continent breakfast and it did not, Only Coffee Muffins and breakfast bars Which I don’t eat neither one When I check out I went to buy breakfast from a restaurant.. I wasn’t happy about that at all.

very nice and welcoming

Very quiet and clean. Comfortable bed and pillows. Extremely spacious room!

Upon check-in, we were told we could not use cash or debit to pay, only credit. As someone with no credit cards, this was an issue. The check in clerk made an exception since I has exact change. The entire facility smelled of cigarettes and marijuana. Don’t choose this facility unless you just need a bed to crash in for the night.

The staff is very friendly and helpful. It is very clean. Other than the smokers outside, it is a good place.

3 story hotel, no elevator. Most broken down couch and mattress we have ever seen in a hotel. We had to place one of the bed pillows under the mattress to prop up one side. Even though a suite hotel, no kitchen plates, silverware, glasses, cups, nothing. You have to request them from the front desk. I requested last night at 6pm. It is now 7am the next morning, and I am still waiting. We accidentally spilled water on our room floor. We wiped it up with a napkin. It was black from the dirt on the floor. The grab and go breakfast begins at 6:30. At 6:50 I went for coffee. The large pot was empty. Ok, how about hot chocolate? The hot water pot contained room temperature water. The front desk hours are 7am-11pm. At 7:30, still no one around. 4 hotels right next to each othet. Pick one of the others.

Would not recommend! Firstly they have office hours and it closes at 11pm. We arrived way before that time to a line of people waiting to check-in as well. The office door was closed but we could see them in there moving around. We waited approximately 20 minutes before anyone came to assist us. The woman kept darting her eyes around and was acting very suspicious. We were given a nonsmoking room, but the whole building smelled like smoke. The walls were very thin. I could hear everyone’s conversation as we walked down the hallway. The room looked surface level clean , but me and my partner awoke to bumps or bite marks on us. It smelled like wet dog as well. There was trash scattered around the property. The doors require keycards to get in but people kept propping them open. It didn’t feel very safe or reassuring to see that. If expedia didn’t tell me it was too late to unbook, then we would’ve! The area in itself wasn’t sketchy, but this one for sure looked like it was for doing nefarious acts.

The stove didn’t work an the sink in the kitchen was stop up

Needs remodeling. No elevator and we had lots of luggage to carry up the stairs. Also no ice machine. Didn’t expect much for breakfast just granola bars but coffee ran out 30 before end of service. The staff was friendly. Chose it mainly due to low pet fee.

Loved everything about my stay! Amazing customer service, room was very clean!

Nice room worst breakfast ever. Choice of coffee, oatmeal, small small muffin or breakfast bar. They shouldn’t be allowed to advertise breakfast included. THAT WAS NOT BREAKFAST

Good over all but left some items and being told they cant find or like i didnt leave the items and i know for a fact that i did and it was a wedding gift set of silverware that was coslty and very important to us so really upset that being told that they didnt see that everything goes in lost in found but those aint there ..

Just an overnight stay. Checkin and checkout was smooth. The room met all my needs and was clean. No issues.

The staff was excellent