Wild Palms, a JdV by Hyatt Hotel

Explore Wild Palms, a JdV by Hyatt Hotel
8.6
Very Good
From 966 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews Wild Palms, a JdV by Hyatt Hotel

Number of reviews per page
20
40
Top reviews
Miriam
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked a room with a king-size bed but was given a room with two queens at check-in. When I went to the reception to correct the issue, the staff member who assisted me was not very friendly and made it feel like it was a big inconvenience to switch me to the room I had originally booked. I believe it’s important that the room reserved matches what is given at check-in, and that guests are treated with a welcoming attitude when issues like this come up. There was not hot water in the shower.
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Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing looking hotel, not the usual bland boring look. Very clean and well maintained. I would say however as the entire hotel is built around the pool it could get a bit noisy at times. If your a light sleeper I recommend getting a room on the outside facing rooms away from the pool
Randy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice place to relax in at the lobby. Nice pool. Good service
Octavio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I highly recommend it
KHANG
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NA
Allison
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I liked the retro vibe of the hotel. The pool area had plenty of seating. Parking was great!
Charlotte
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms were super cute, doors were heavy but you could hear people walking by pretty clearly. The pool was lovely
Chansothol
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast wasn’t to many options and it was plain
Verified traveler
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff was very helpful and the location was easy to get to. The noise of the traffic we could hear while in the room was horribly loud and would wake us up at night. The bed was also a little too soft and bouncy.
Renee
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk staff was friendly, lobby is SO cute. The grounds were well kept and felt safe. Rooms were clean, beds were comfy.
Alton
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed at the hotel for four days, in that time we were in and out. The stay was awesome. Only two small annoyances, the turkey sausage was dry on the days they served it. Also the bright hallway lights were nice but at night the lights would shine in thru the door edges. So overall, the day was wonderful me and my boys felt safe and had no major issues issues or concerns.
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Joanne
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room next to the South wolfe road, hard to sleep, too noisy. Thats all my complaint.
Johnny
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The area was so clean and tranquil and everything was so accessible regarding food and fuel. The continental breakfast was good as well.
Min
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very noisy. Room is small and the beds are small.
Asutush
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not a friendly staff. No elevator. One of the gate to the parking didn’t work properly. Love the colors though.
Elizabeth
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was a decent place to stay. They had the minimum, which is all we were looking for. Breakfast was okay, but they had breakfast so we appreciated that! The staff were pretty friendly. We didn’t really interact too much with them, but check in and out was easy. The walls are paper thin! I could hear full on conversation going on outside and it with the people we shared a wall with. I’m not sure who was above us, but man did they love to stomp. It felt like the ceiling would cave in at moments. Other than that it was nice. Nothing bad at all. Exactly what you need for a landing pad.
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Anne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

After check in, We came back to our room with our 2 kids at 10:30 pm to find the sink completely black with dirt (disgusting). The staff tried to clean it to find it was actually clogged. They offered someone else’s room saying the guy hadn’t checked in yet and he wouldn’t get the room. That sounded like another issue. We decided to leave and they would issue a refund for the trouble. Now, they changed the story saying it is not refundable. Do not trust them . It is also my last time booking through Expedia. At least I could have had my refund in the spot.
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Alison
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our AC unit did not work in our room. The hot tub and pool were very nice and enjoyable. There’s a small game room, which was nice. Vibrant, fun vibe. Social place. Lots of fun.
Shanna
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Katrina
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice, private hottub and pool area surrounded by greenery. Good breakfast bar and able to purchase snacks and drinks.
Number of reviews per page
20
40