Overall Ratings & Reviews Wild Palms, a JdV by Hyatt Hotel

Checkin was a little slow, but everything else more than met my expectations of a $100 hotel in otherwise expensive Silicon Valley. Hot tub was relaxing. Free and convenient parking. Free and convenient basic breakfast.

Unique decor and furniture. Great staff interaction.

Clean, very automated and reliable

good

Good enough

I like the overall care and service at this property. There was one issue and it was promptly address in late evening; appreciated. I was tempted to give a 4-star review because the entry doors did not automatically open and closed but decided it would offset the retro theme. Breakfast good and appreciated bottled drinking dispenser being available to fill my water jar, coffee good and appreciated it being available 24 hours with from water dispenser or coffee counter. While I did not use --- appreciated they had adequate fitness center available 24 hours and heated pool. I will plan to come back when I am next in the area.

Everyone was lovely, service was great, room clean and comfy. Definitely will come back. Only complaint is that the continental breakfast was very much lacking. Not what we’re used to when we get a free breakfast. Otherwise, great place!

Need a little renovation

The hotel was great with all the amenities, the only issue I had was with the checkin. The person was preoccupied on the phone for 5 minutes though clearly not talking couldn’t even make eye contact or give a quick acknowledgment. When she did finish she was very blunt & rude.

This hotel was a lovely break from the regular motels within the price range. Its staff was cheerful and helpful and the room was comfortable and cozy. All round, a pleasant surprise!

Aesthetics are really nice but it is retro so it is not that soundproof

Flooring between rooms was filthy. Hot tub light popped out when we were in hot tub.

Property was nice. Hot tub was great. My only dislike is the breakfast could have a few more options.

Gas leak near pool Could not open my window due to the odor. They did not want to call the fire dept (again) broken fridge with a rotting food smell.

The property is in a good central location in silicon valley and close to freeways. The property is quiet and staff is diligent.

It was a pleasant stay

Excellent location with helpful staff. Breakfast was adequate, but the thin walls and lack of soundproofing affected the overall experience

The hotel is interesting, the lobby was nice and toasty, the doors leading to the hall ways were cold making the rooms cold. However we had the heater set to 70 and it definitely kept warm. It was 5 minutes away from a cute little attraction called Golfland. And is about a good 15 min to the convention center. The staff were friendly and they had a complimentary breakfast however we didn’t get to enjoy due to other engagements. We would definitely come back the next time we are in the area.

The hallway was so dirty....used Qtips and other disgusting garbage...:I almost turned around before I went in! It was fine inside, but soured me to the place

Staff were very helpful. Some features seemed dated but clean. Included WiFi is very slow unless you pay for premium.