Overall Ratings & Reviews Red Roof Inn PLUS+ West Palm Beach

It was really cozy for a little stay-cation in my hometown.

Friendly staff

It wasn't anything special. More like a motel then a hotel. For the cost, I've stayed in much better places.

Would not book at this location again

It’s was nice

Wish they had a guest laundry for long term people.

Bed bugs…

Comfortable bed .room a little dirty. The shower was pretty gnarly.

I liked pricing and fast service

They got roaches and it's not up to date They friendly and it was clean

It was not very clean,the mattress was horrible, could feel the springs and had one spot that was like a small valley in it. Floor was sticky. Staff was very nice, but the facility is not great say all. Would not stay here again.

Nice property but it seems not well taken care by management.

Got the room for my mom and dad. They were very pleased with the room property and area

Stayed overnight, was a good sleep. Clean room, clean bathrooms. Furniture is older and starting to rust but was clean. The Golden Corral next door is a big plus. Location is very close to the Port if you're going on a cruise.

I got bite by something while I was asleep which turned into n abscess had to take Antibiotics

Convenient

The BEST Red Roof Inn that I’ve stayed at. Very clean and not dated.

I’m too old to remember what exactly I liked and didn’t like. I just know it was ok

Do NOT recommend. I checked in at the front desk, and the staff was extremely friendly and efficient. 100% great customer service there. That's the only good thing I can say. In a mostly empty building, they sent me way down to the end of the hall near the stairwell (which is unlocked from the outside and does not require a key for entry). The whole hallway smelled really strongly of pot, and there were guys just hanging around the stairwell. The room was tiny. The AC didn't seem to be working very well. The lock on the door was loose. I stayed in the room for less than 5 minutes before decided it was not a safe place for me to stay. When the front desk was informed, they would only refund me one night of my two-night stay, but said I still had to be out by 8p. So you're going to make me leave, but you're not going to refund me? I was going to leave anyway, but the logic didn't make sense to me. I was super friendly and not at all a "Karen." I simply said I was not comfortable staying there and would like a refund. Again, the front desk people were amazing when I spoke with them about my concerns. They ended up taking $50 off the one night, but still charged me $160+ for a night when I didn't even use the bathroom in the room. Stayed for less than 10 minutes total. I have stayed at a RRI before in other locations and never felt unsafe. I'm not a picky traveler. But this was seriously terrible for what they were charging. Better to pay $50 more and go to the Hampton.

Hotel was ok, clientele,, shady at best.. kinda pricey too. Paper thin walls. Got there about 4:30.. reserved room was not ready. Had to come back after dinner!!