Overall Ratings & Reviews The Nautical Beachfront Resort

Lake side - tranquil

We always stay at The Nautical in Havasu. The pointe side has great water access. It’s perfect if you have a dog with you. My only issue is that side needs a reno like the other parts of the property, especially the carpet needs to be replaced.

the views where insane

Even though most of the resorts in Havasu are older it was clean and pretty quite. Staff was great and food was as well.

Friendly staff, well maintained property, we’ve stayed here before and we’ll definitely be back!

Needs a lot of work. Had maggot filled, terrible smelling garbage bags sitting outside my suite day. Maintenance picked them up that evening but only some of it, left paper and other garbage blowing around on the lawn. Rooms are clean but pretty worn and tired. Restaurant onsite had terrible reviews so we didn’t eat there. Staff was very friendly.

Cove suite. Clean and updated room on ground level. Impressed by how clean the premises stayed within a busy holiday weekend. Maid service was fast and efficient. Cool water pool with swim up bar. Restaurant/ grill on site was Newley remodeled but slightly expensive. Newly remodeled courtesy dock. Kids loved the Daily free use of blow up water activities. Only thing we would want better is a reduced price for the cove beach overnight preferred boat parking. Definitely more expense then it use to be. Family had a great experience!

Room not ready in time

This hotel has a lot things to do around

The room was gross. There was white crusty stains on the couch, the microwave was filthy with food, the white bathroom door was black with fingerprints around the knob, the bathroom floor was dirty and made our feet black,the bed frames were broken and you would roll into the center, the ceiling fan made a loud screeching sound as one of the blades was missing a screw. I brought this to the attention of the staff and they did nothing as the resort was fully booked.

Las habitaciones estan malas, mal olor y los baños no funcionan bien. En la recepción la atención al cliente no es la mas agradable

Horrible customer service

Stsff was very friendly and very accommodating

The lakefront setting is absolutely stunning, but the front desk staff completely ruined our experience. After driving five hours, we arrived early and were met with unhelpful and rude service. The check-in process was disorganized, understaffed, and frustrating, with long waits and miscommunication. Staff were unprofessional, unhappy and clearly untrained—one even threatened to cancel our reservation during a moment of understandable frustration. Our room wasn’t ready at check-in time, and earlier staff had failed to provide necessary pre-check in. Lack of hospitality, poor management , poor organization. This place desperately needs better staff training and more support in both the front desk and housekeeping.

This is the place to stay!!! You can park your boat right on the beach in front of your room. Chill on the beach and have a night swim. Staff are great and your minutes from cute restaurants on the water.

Property's location is excellent. That's about it!, The rooms and furniture are outdated. Air conditioners are old and noisy, showerjeads are stationary and uncomfortable to use. The worst is that they do not clean the rooms, unless you request a day before. A fact that their reception person does not inform the guests at check-in. Needless to say I eas very upset when I found out. I spoke to the receptionist and she promised to srnd housekeeping to clean the room, but failed to follow thru. This facility isn't worth the money!!!

Place was nice but the service isn’t that good. My room wasn’t available until almost two hours after there posted check in time which was really an inconvenience for my family.

Terrible

The nicest in Havasu! Their pool is cool too

It was super good me and my family was here for one night we all did love the pool and the Bech!!! The only problem was we came 12 a clock but they did not gig us the room until 18, plus we did not get a late check out.