A very old but lovable hotel. It was quite the surprise to find it in a dark little alley. A fun stay in .venice

Very clean

The closeness to san marco square

Close to the sites.

We arrived and no greeting. Just check in. No talk about services offered for site seeing- Just about breakfast. We go to rooms and only one has A/C working. We mention twice on the second day and they say they’ll get someone to fix it. No one ever came to fix it. Thank goodness we had our personal fans to help us get through the heat of four days!! ! The housekeeping service was great and provided us with clean towels, made beds and clean bathrooms! Just work on customer service when people arrive. This came as a recommendation but we will not be doing the same.

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Lovely spot full of Venetian character. Super convenient location

Me and my friend stayed here the people at the front desk were super rude and unhelpful. Out shower didn’t have a door or shower curtain, when we got in the room and sat on the bed the headboard fell off the wall. The refrigerator did not work and when we asked if there was anything to do about it the guy infront was rude and seemed to not want to help. Overall it was a very bad experience we didn’t even sleep well because the bed was springy and horrible would not recommend and would not be going back.

Extremely outdated

excellent location. I will definitely stay there again

I liked how close this property is to the St. Mark's Basilica and square and that it is within walking distance to most places. But the space is really small for a family of 4 and it had a little smell. Not sure what was causing it, as this was close to ther water.

Everything was ok!! The only thing I didn’t like it when you walk in it didn’t have a pleasant smell.

I don't like that they don't provide body cream and breakfast was regular ,no too much vatiety of food

Worst hotel experience ever! This place should not even be called a hotel. The power went out during our stay, the rooms smelled like mold and looked disgusting, and the toilet seat was broken. There were no toiletries provided, even though they promised to bring them—and of course, they never did. The air conditioning didn’t work, the sheets were filthy and smelled terrible, and to make it even worse, there were BEDBUGS in the bed. Absolutely unacceptable. Stay far away from this place.

Was sort of close to the water bus stop, however if you have a luggage, you may suffer a bit as in your 6 -7 minute walk, you’d have to carry your luggage up and down the stairs on the bridge. Other than that, it was a good space. I had the single for one person and it was enough space for me, quite safe as well! However, prepare for mosquitoes. I think it’s just a Venice thing.

Excelente

The check in - was slow and shocked we had to leave the hotel and enter through another door, unable to access the main hotel from our room. Our room - itself was horrific, not what we booked at all and was very small with ceiling falling down, carpet upturned and marks covering the walls. Bathroom was clean but there was no seal bottom of shower door so flooded the bathroom and into bedroom carpet. The bed is a very small double and barely fits two small people so good luck if you are larger. Breakfast - is literally some juice, coffee, croissants, museli and cornflakes with some ham and cheese, very packed and the breakfast times are 8-10 not 7-10 as shown online. Check out - the staff was replying to email for 5 minutes before just asking for the room key card, didnt even ask how stay was etc.

All rooms smell smoke

The front desk guy was arrogant and rude. There are so many steps even if you take an elevator. I’m 65 years old and despite taking the elevator we still had to carry our bags up four flights of very steep stairs. Luckily some kind Indian workers carried my bags for me. The room itself was decorated in a classic Venetian style. It was also very quiet. The breakfast was okay. The area around the hotel had great restaurants and it was literally a 2 minute walk to the Doges Palace. Overall I’d say go for it but just know you need to carry your bags up and down stairs.

The property was not as upscale as Hotel Saturnia, which I lost, due to erroneous booking unfortunately. But in the end I was so happy because it served my purpose of why I was in Venice. It was a creative project of my art show, YouTube filming and photo shoot. Being just 4 minutes away from Saint Mark's Square was such a plus. There were also restaurants all around. The only thing is my hair dryer broke in my room. Thankfully I had my crew's room.to use. Otherwise, it would have been a disaster.