Overall Ratings & Reviews Aston Islander on the Beach

Great Staff

As the hotel was overbooked for 2 bed rooms- I was offered an upgrade to ocean view with king bed and pullout sofa. So glad I did. Gorgeous view. Easy walk to shops and restaurants.

Beautiful beach front property, great balconies, and useful kitchenettes.

Aston on the Beach was perfect for us. the pool was crowded & a bit cool but everything was nice.

We checked in and we're given a room code. We entered "our" room with the code, but someone else was staying there because all of their stiff was around, though they were out. We went to get another room, but they didn't notify the person in the room we entered our change their code. We could have gone into their room whenever we wanted. We tried to get a new room and we're told they were booked solid. They told us we'd had a miscommunication, like it was our fault they tried to put us in a room to sleep with strangers. They found us another room that must not be used because it reeked of mold and everything was wet. I sat down on the bed and it wet my pants through to my underwear. We asked for another room and they finally found one, but the entire time they acted like we were the jerks. The ocean view was awesome, but it's really hard to feel safe when i know they're giving out room codes willy nilly and anytime could just walk into our room. We spent the next 3 days with me reminding the kids to make sure the deadbolt was locked at all times, but they didn't have a chain or anything for the door. I can't say I've ever had an experience like this in many years or travel.

Nice ocean views but horrible guest service.

We had six nights at Islander, for the second time in two years. Last year we weren’t impressed with the room, but loved the beach and views, plus nearby shopping and eating options. This year I upgraded rooms to get a better view (which didn’t disappoint). However, the TV had a demo running that could not be removed. The demo ran on top of every channel, plus DVD movies, and was very annoying. A maintenance man gave it a 5 minute look and a manager gave up after 20 minutes (to her credit she did all she could). She promised to figure it out. It was our second night and we were willing to move rooms if comparable or an upgrade, but waited and never did get it resolved. Parking is also an issue. The parking spots are so tight that large cars and trucks take more than the space allows. Last year I was physically unable to enter my car due to the vehicle next to it parked so close. The only way in was through the back. The hotel security was of no help, claiming as long as the vehicle is inside their lines that it’s fine. I could mention other things that made the room less than desirable and the hotel off our list for future stays. As a road warrior, I stay in many different hotels, and I rarely complain or write a review. This was our 10th wedding anniversary and I had special treats planned (like rewatching our wedding), but couldn’t. We moved to a different place in Poipu and alls fine now. But we have no intentions of going back to The Islander again. Not worth it.

Great location

The grounds were beautiful and well maintained. It looks like a botanical garden. The room was ver comfortable and clean. My only issue was too many rosters

Quiet, peaceful and relaxing. It did rain alot during our stay so be aware that its the wettest of all islands.

Jen the head housekeeper was fantastic!

Our particular unit was not the greatest. The sofa bed was impossible that the kids to sleep on and really should be thrown away. Room was tiny and a little smelly. But the view and the grounds were beautiful

I enjoyed the beach access and old Hawaiian style rooms with the many amenities included like a microwave and mini fridge.

Kauai truly is a piece of Paradise!🌞🌺 The only improvement I would have preferred was that the sinks in my room didn't get hot enough water, but only room temp. The shower 🚿 did have hot water which rescued the experience, for me.🙏 The service attendants were all paleasant, warm, and inviting. I'm eternally grateful, & can't wait to come back! 🙌

We were desapointed about the room, on the pictures there was oven in the kitchen, but it was only a microwave. Also, the beach isn't really nice, because of the reefs, so it was impossible to swim, so the spot isn't the best one of the island.

Nice property, staff is very accommodating, no elevators.

The Islander is in a nice location, close to beaches, hikes and restaurants. The property isn't new, but was clean and reflected the Aloha hospitality. The grounds and pool and walkways are very clean. The reception staff was very helpful and friendly. We had an ocean front room which had really nice view and walk a few steps to the ocean. Really nice stay- highly recommend.

Property was great. Very clean with lots to do. The pool, pool bar, staff, location, beach....all wonderful. Lots to do, plenty of food options around. I will say the roosters start crowing every morning between 2-3am and dont stop. Thats not really their fault. Also the laundry facilities were out which was a bummer but everything else was great. There are no elevators, just an FYI

Beautiful landscaping!

The hotel is in a great location for visiting Kauai. Property is nicely landscaped. It is right next to the Country Market which has lots of restaurants and a free Hulu show. Hotel has a nice size parking lot which is free of charge so having a rental vehicle is a great. It's close to the airport, and price was reasonable compared to others.