Overall Ratings & Reviews La Quinta Inn by Wyndham Amarillo West Medical Center

Staying at La Quinta Amarillo West was awesome clean room everything up today

Minimal towels and such were thin and mis-matched. Thin sheets and blanket. First room toilet was plugged. Single staff member was very minimally helpful. Breakfast was almost non-existent. Bathtub damaged and seemed unsafe. We will not stay there again when travel through Amarillo.

Very loud outside @1-2am. Cars racing with loud mufflers

Well, unfortunately our stay this time around was not very pleasant. The room was nice and clean, but the day after we took our showers and went on about our day. That evening after we had been out of the room all day, the room hadn't been attended, trash hadn't been picked up, bathroom hadn't been cleaned up, and entire room hadn't been swept, plus our dirty towels from our showers were still on the bathroom floor like we left them, and unfortunately no clean towels had been put in the bathroom. That evening my husband called the front desk to ask for clean towels, they never were delivered. So, i took the initiative to walk to the front office to ask for towels, the lady said she'd take them to the room, nothing was delivered & it was after 9p.m. so my husband went down there and complained again and finally the towels were delivered. This was a bit inconvenient for us to have to walk down there because we are both handicapped people. I am putting this complaint because it was an inconvenience and i don't want anyone else to have to go through this. Hire people who are willing to work for their money and not just take it. Thank you.

Hotel worn down. Linens worn and shower Severely clogged due to hard water build up no available electrical outlets for electronic devices. People were friendly but not a hotel experience I would expect from Wyndham.

Needs a remodel. Bathtub was gross. Sheets and towels were washed but needed clorox.

Floors were not clean and some other guests were a little shady.

We had to change room because tempature was unable to work. The girl that checked us in was very helpful and nice. Bathroom was dirty. Coffee machine in room didn't work. Was told I'd get bill/receipt by email BUT never received!! Will not go to La Quinta's again. They have really gone down in comfort, cleanliness, and in general!!

We booked because of the LaQuinta name, but this one was more on the Motel 6 level. It was old, dirty, and the outside stairs were rusty. We arrived at 3:00 pm and there was no hot water. At 9:00 am the next morning there was still no hot water. We were scheduled to stay a week but left that morning, it was not worth our health.

Property is in need of a face lift.

Upon arrival, the lobby was dirty, the bathroom in the lobby was dirty, our room that was given to us the first time was already occupied. 2nd room was ok but still dirty, bugs on the floor, sheets had several holes in it, lots of shady people around. Maid cleaned rooms next to us at 11:00PM, noisy. My husband was approached by prostitutes that showed up all around the hotel when it was getting dark. Staff looked unprofessional in clothing, the female wore a sweatshirt, the male had a decent shirt on. The smoke detector had a rotating greenish light in it. Never seen a rotating light in a smoke detector in my 59 years. Camera? The stairs were crumbling, again, lots of shady looking people around there. Did not feel safe at all, not even my husband and he is a tough cookie. We left at 11:30 at night. Could not sleep with everything that was going on around there. If there could be a negative sign around the sad faces, I surely would have utilized that. This is the VERY WORST LaQuinta I have ever stayed in.

Several things i was upset about. Water temperature, for bathing, was not warm enough to be comfortable. After bathing, i had to get the towel from across the room and when wiping up the water the towel was dirty. I was looking forward to cup of coffee. In my room, but the unit didn't have the holder for the filter. Arrangement for breakfast is rather difficult...people kept having to get around each other...tight squeeze.

We already paid for the room and theres cops all up and down the entrance the room is dirty theres trash and foor print of dirt on the floor the shower was dirty the shower curtain had blood and just a filthiest place

The room was great but the grounds need cleaned up. There was a lot of trash laying on the ground.

Nice on bottom floor. I checked Im online but redid exactly same thing when checked in. Haha. There was no hot water so chilly shower and had driven 9 hours. Ooops. Breakfast was dirty area and not much there for breakfast. No check out staff but thinking under staffed. Towels were dirty. For a three star it was not but all good. On road again. Haha

Nice

The breakfast left something to be desired. I chose this hotel based on their "full" breakfast options. We were traveling with 2 small children.

Coffee pot didn’t work, very noisy during the night. Floors were nice to look at but but not clean enough to walk barefoot. Don’t think we will repeat the stay.

Someone else's hair in the tun, ZERO toilet paper, candy stuck on floor, dirty bed sheet, the alarm clock doubles as charging station for your devices & that was broken, hotel door lock bar, broken off, outside air coming through as if window was open, buttons of tv remote broken, BUT there were no bed bugs 😐

The room was clean but over all the buildings are old.