Overall Ratings & Reviews Courtyard by Marriott Manassas Battlefield Park

The hotel was under significant renovations. They did provide complimentary breakfast items . But lobby and bistro were not available. Beds were comfortable but not the pillows which were uniformly flat.

It’s not posted any where that this place was under construction. When I checked in, and was assured that the room I was staying in was completely updated I was relieved. However, after hauling my luggage over the thick carpeted floors that seemed to eat the wheels on my bag, my room door wouldn’t open. Not by fault of the room key mind you, but that the door was stuck because the paint had sealed it shut, and body weight wouldn’t even budge it. After letting the person at the temporary desk know, I was switched to a room on a different floor. Dragging my luggage yet again on carpet that seemed to have a vendetta on anything getting past it. There was a light switch in the room that did nothing, fingerprints all over the counters, the parking lot light that flickered directly into the bedroom, and a stinky mini fridge. Ice machine on that floor was shut down, pool room was left a mess with towels everywhere and empty cups. I went to go ask for a couple of waters, and to my surprise when I got the bill…I was charged $7 for two bottles of Aquafina. I honestly thought with all of the trouble I went through at 10:30pm, at least water would be covered since there was none in the room, and there is not even an ice machine or complementary water any where. I asked for a late checkout since I had been up for 24hrs because of travel, but really not needed since I got a complimentary wake up call by a vacuum cleaner at 11am right outside my door. Should have slept at the airport.

it was great the room was nice and clean they were remodeling during my stay so i dont have much to say in regards to the loby and and initial feel of walking in. but staff was nice and professional. i did take a trip to the indoor pool during my stay im not sure if they are going to remodel that area as well but it felt really outdated and the walls of the pool itself was pretty dirty and disgusting looking there was grime caked along the top of the pools walls at the water line. the pool also felt very small and the area itself was underwhelming. the courtyard area was nice. if you are on the bottom floor there isnt any patio space like the upper levels balconies, its just mulch which i feel like would just bring mulch into the rooms if you go out. currently where they are doing remodeling the parking is kind of horrible we had to park far from the entrance closest to our room. but other than that this place was great i hope the things i mentioned are better after the remodel but either way i will most likely return if i travel that way again

It was basically closed and had no amenities. It was a fraud, claiming the rooms were one thing and then checking in at a card table at the back door near the dumpsters. The front lobby was closed and all the lights were out. We had a 4 day stay planned but ended up moving our the next day. Shame on Marriott for pretending this location was viable. We did not take pictures.

Good

Under construction but staff EXCELLENT

The hotel is currently undergoing renovations. We could not find the front desk for 10 minutes, the rooms are not well kept.

Saw reviews about renovating issues and was a bit concerned Found that not an issue with my stay Room was clean and comfortable Great nighttime staff Jayden was great in helping me understand the locking mechanism Kristi Banks was great with multitasking during a fire alam drill Mamoon was extremely friendly Management should not let them find another hotel chain to work for Id definitely return if the same staff stays on board Great experience overall

We were disappointed with the stay; it made the short vacation uncomfortable. Upon first arriving we were given key cards to a room that had been occupied and was not clean yet; the front desk clerk said there was an error in the system sometimes and they are unable to see the rooms that are ready to be assigned to the people that are checking in and instead given the rooms that are already in use. The next room we were given had a broken sliding door and a pipe was left on the window sill. Aside from that, the cards stopped working several times and we were only on the property for a day and a half. The cards gave us lots of problems entering the hotel room and in the first full day the card did not allow us to enter the building through the side. We had to get replacement cards. The room itself was not very clean either.

We arrived and nobody was available to check us in. We waited at least 10 minutes for the one person working made it back to the desk to check in several of us who were waiting. We stayed two nights and our room was not cleaned during our stay. Had to go ask for clean towels and take our own trash out. Overall the room was clean and beds were decent but lack of service was the main takeaway.

So my husband reserved me a suite just for an overnight away from home to get some much needed rest without kids. The hotel itself is tucked away, so no real traffic noise. When you enter the lobby it appears well taken care of and clean. The customer service was good. The man at the front desk was friendly and helpful when my key initially didn’t work. Then I got to my room. It was definitely nothing to write home about. At one time I’m sure it was a decent room. Now the rooms wallpaper is peeling, the furniture tattered, and the bathroom needs some TLC… cracked shower tile, some mold stained caulk, the ceiling paint is bubbling and has the starts of mold. Still I overlooked it because it was clean and I was exhausted. Then I went to take a hot shower before watching some tv in bed. The water was just warm, in no way was it getting slightly hot. So after a shower that left me shivering when I was done, I went to turn on the tv and lay down… and the tv would only turn on and immediately turn off. I tried about 5 or 6 times with zero luck. At this point I was ready to cry, but figured I just lay in bed and watch my iPad…. But the constant noise from the hall was drowning that out. I’d officially had enough of this crud show that should have been relaxing. I went ahead and packed my stuff up because I was ready to just go home…. At least I knew what I was getting by there. The front desk guy offered to move me to another room when I told him I was leaving, but I was honestly to

Beautiful lobby area; Starbucks available; friendly staff; had no housekeeping service.

The side doors were not working properly with room keys but that happens at all properties occasionally. Not a big deal.

Toilet didn't work well. Overflowed

Old dingy place , like putting lipstick on a pig. The pool was closed ! They never informed prior to or after booking that the pool was closed. The rooms need to be updated and cleaned . They had limited staff members and housekeeping was not up to par.

Bathroom wall paint was chiped in a few places, empty hardware on the same wall should have been removed or new hardware hung,no lotion in the bathroom, carpet needs to be replaced and front desk clerk struggled. Overall the hotel was in poor condition. I would not recommend it.

The customer service is awful. I can't get ahold of anyone at a bad experience.

Multiple doors not working to get in, the door to our room would not open. We had to lift the door to open it. When we left the door would not close because the lock was broken. Hotel is very dated. The hotel charged me for my stay even though I had already paid. Overall not a pleasant stay.

Bistro area was unsatisfactory Waiting to order and did not get the food order correct

Carpet was dirty worn and the room smelled musty. The staff were amazing/nice and accommodating!!