Overall Ratings & Reviews Quinta Real Puebla

I liked the outdoor area inside the property. Because it was outdoors, they should allow smoking. The brunch was lovely and the live music was nice. The front desk was very accommodating, pleasant, and worked to ensure your our stay was comfortable. They even handled transportation needs.

Excellent place to stay and to enjoy

Cleaness

Great facility in a convenient location. Clean and great customer service.

Excellent location !

May I suggest,

Buena ubicación, el personal muy amable. Sin embargo, las fotos de las habitaciones no son reales, me dieron una habitación completamente diferente a lo que pagamos. A pesar de ser socio GOLD de expedía, tampoco nos ofrecieron upgrade de habitación ni nos sentimos VIP.

100% recommend

Hotel bien ubicado, muy cerca del zócalo, iglesias y muchos restaurantes. Nos quedamos en el 4to piso, recién remodelado, todo nuevo, moderno, camas muy cómodas (el elevador solo llega al 3er piso, no fue un problema). Pudimos dejar las maletas antes del check in, lo que fue cómodo para poder irnos a caminar los alrededores sin ese pendiente. El hotel tiene estacionamiento, se paga aparte.

Unfortunately my partner and I weren’t fully briefed on Puebla when we booked our stay. We definitely would’ve shifted our itinerary to stay and explore a couple more days. We did get to do some exploring in the hotel, and it was beautiful and fascinating. Highly recommend!

Built in a former monastery, it has unique feeling of touching the history without leaving your comfort. Friendly stuff and upscale shopping available

excellent service from Roberto Barra at Bar and everyone at front desk, facility was beautiful.. great all around

Excellent service

If you want to have a good experience of history this is the place. My room was beautiful high ceilings and the decoration was beautiful, also the surrounding areas were very nice and decoración. I only wish they had a small refrigerator in the room, but everything is very close to buy wherever you need. The personal stuff is very friendly, I will definitely comeback.

The room were quiet and comfortable, there was rain shower head and your hair was got wet and the shower was very small. Overall a beautiful hotel in a great location

So nice place

Great service, clean and I loved the aesthetics

We enjoy the people very pleasant Very nice hotel to stay, I will come back again

A

Superb! Would not stay anywhere else in Puebla. Safe and central to everything. Excellent customer service. Vanessa was professional and super helpful. My only regret is not having a slightly bigger room with a mini fridge.