Overall Ratings & Reviews Super 8 by Wyndham Universal City

Average

The bed was a bit high seem like I needed a step to get on but it was comfy.

Really a 1 star at best Dirty and in much needed repair Bathroom really bad!!!

All was good except the toilet, wasn't flushing well

Staff very nice

Shower needs a lot of work

Went to check in and they said There’s no reservation only for Expedia. (I have my confirmation number etc.). So I tell the unfriendly employee just give me a room. Get the room and I had to bust out and video the room so I don’t get blamed for all the damages in room. Hole in wall, none of the plugs worked on the lamps by bed, hole on the chair, the rr door frame broken so it didn’t shut, we had to barricade main room door also because kept opening, refrigerator was broken and ugly, and when we came back at night there were 3 small roaches in our room. The bed and pillows were actually comfortable and the cleaning lady was very nice.

It was my first time staying in a motel and never again. Room smelled like cigarette, mirror broken, towels had stains on them, bathtub super rusty. I didn’t think it would be this bad. Didn’t get refund and didn’t even use the room. I left instantly

Quiet

My stay has been great. I love their beds. It's high up and very comfy. It's quit area also.

Staff was not friendly when we checked in pictures of hotel look nothing like the property. This building was very outdated and not in a good spot. A/C worked mediocre and inside all needs to be upgraded as well. I did reserve this last minute but still very bad.

Great every time

I went there because of good reviews, total disappointment. Maintenance is needed on paint, old bed covers, old ac unit. Not worth the price.

The ONLY "complaint" i have is one trash can was not emptied when i came in, it was NOT full, maybe 1/4 full. Not a huge deal as there was no food in it. I am sure if i had called, they would have taken care of it as the people i did have interacrion with were pleasant and helpful! This is an older property - a nit-picky person can find alot of things wrong (ya get what ya pay!) as it does need some expensive makeover / fixing (i work for a remodeling company!) but the bed is comfy, bathrooms work, has fridge and microwave, so to sleep & shower and maybe have a snack or meal in your room, it is fine! theres also a desk & a chair/coffee table in king rm, so can do some work if needed, tho the internet can be a bit "hit n miss" at times (now i didn't have too much a problem watching a streaming movie this time!). If you want other amenities in your motel (ie breakfast, gym room, or all in 1 building, not have your door open to the outside) this is not for you. All in all, it was a nice stay, i had all i needed at a great, budget-friendly price - thanks again!

It was ok

Found cockroachs in the bathroom. Door to the outside could not completely shut. I could still see outside. Almost every night it sounded like movers above us moving stuff and dropping it. My mother had a do not disturb sign on her door and yet house cleaning tried to come in almost everyday

Good

I have a good time everytime

The tub was dirty, unfortunately. Room service also accessed my room 3 hours before checkout when I wasn’t there and started closing my room out before my checkout time. When I spoke with customer service they acted like it wasn’t a big deal.

Good for truckers and Mexican workers but not a family place