Room was spotless. Restaurants were amazing.

Everything great

Breakfast was amazing! Loved all the options and service! Hotel location is great too!

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Great Hotel in a good area, very clean and employees provide excellent service, thank you Alfredo and the wait staff on the 40th floor!

Clean

Amazing staff!

Staff and rooms where awesome

Great place

This is the perfect Hotel in the best area in Mexico City, clean, well maintained, gorgeous rooms and bathrooms.

Great service good good

TOP HOTEL NEAR CHAPULTEPEC AND MUSEO DE ANTPOLOGIA. VIP STATUS RECOGNIZED WITH FREE BREAKFAST BUFFET. TOP NOTCH INSTALATIONS AND SERVICES

The service at the property was excellent except the front desk. Concierge was extremely helpful. The breakfast is great and so is the lunches and dinners.

Excellent stay…..

Great location. Good food available in the hotel. Breakfast buffet was included which seemed like a good deal. Spa and gym were great except there were no co-ed spas which was unfortunate for our trip as this was a couple trip. That was the only inconvenience in our whole trip. Hotel staff was friendly and helpful!

Everthing was great

Loved the location, very accessible to restaurants, coffee shops and shopping! Felt very safe walking around at all hours of the day or night!

Well placed in a vibrant neighborhood with a diverse restaurants in the area.

We had a great experience at the Hyatt in Polanco, the staff is very kind. The concierge Armando was awesome, his

I had tears of not staying there and honestly had a great experience