The property was clean

Such a great neighborhood, hidden far enough away from the tourist crowds while not being too far from tourist attractions. The staff is kind, helpful and very pleasant. Located a very short walk from the Academia water-bus station. The hotel is in the Dorsoduro neighborhood, full of charm and unique shops and delicious restaurants. We opted for the superior room with canal view and we are so glad we spent the extra money. We had our own very little terrace on a side canal and it was so magical. Jet lag had me up at weird hours and I got to watch early morning FedEx , linen and wine deliveries all done by boat. Our room was small like I imagine most Venice hotel rooms are but the luxurious and updated features made us feel like we were in the lap of luxury.

Gorgeous boutique hotel in the heart of Venice. Everything was excellent. Great option for families and couples alike.

A charming hotel, the staff was great and our balcony to the canal was perfect.

The corner king room was just so perfect for Venice stay

We absolutely loved our stay with hotel American! The service and rooms were phenomenal. The location is suburb. We will definitely stay at this location again. We highly recommend!

The pros: quiet location near Accademia bridge, clean and modern facilities, excellent buffet breakfast, friendly staff. The cons: we got a superior canal-facing room and it was tiny. I mean tiny, even compared to Italian standards. There was no place to even put our luggage — we had to store luggage underneath the bed. Also, the layout of the room wasn’t ideal. There was a strange step/raised area in the middle of the room with a safety light on either side. The lights were so bright we had to put books in front of them in order to sleep.

Fantastic location and very comfortable hotel. Helpful and friendly staff, lovely rooms and excellent choice of breakfast foods.

Beautiful, great location, and wonderful staff!

Great location with a canal view from our corner room.

Lovely

The hotel property is lovely and very well located 5-10 min walk from Accademia Bridge, 2 grocery stores: a small (but very well stocked) market and a larger supermarket, as well as to the Peggy Guggenheim museum and the Basilica Santa Maria della Salute. The hotel was also incredibly clean -- one of the cleanest I've been in in the past 4 years! My room was beautiful with padded, fabric-lined walls, a comfy bed, a small minibar (with drinks and some room for you to store cheese, yogurt, etc.) There is an in-house bar onsite which also serves breakfast, although I was not aware of this until the day I checked out. I checked the Hotels.com website and sure enough, breakfast buffet (for a surcharge) and a snack/deli counter. It would have been nice to know that. This was my main issue with my entire stay which was over 1 week: there was not any written hotel information packet in the room nor through the TV (that I could find). Even the laundry information was placed on a second tier shelf in the mini-bar closet which was 4 inches over my head and I could not see it. After asking for laundry information at the front desk, I was told it was in the room so I did a more thorough search and happened to reach up to that shelf and found the price sheet and plastic laundry bag. I also had an issue with the room being cold on the first day and the front desk clerk insisted it was my fault that I did not set the temp right. Porter came up and found it was offOFF.

Awesome place

Good breakfast, renovated rooms, would stay there again

Lovely hotel with an excellent staff. Everyone was very accommodating. Good restaurants nearby even though it's not in the heart of Venice, and very convenient to the water bus at the Accademia stop. You can also get a water taxi to come right to the hotel which we should have taken advantage of when we came in on the train. The room, like many European hotel rooms, was very small. And the refrigerator wasn't working properly. But the hotel is beautiful, the area is so peaceful, and we would happily stay here again and just might! Venice turned out to be a lovely surprise for us and ended up being our favorite city we visited over our two week trip.

Lovely little hotel and even though the rooms are very standard small European style and the bathrooms were incredibly small. Everything was very nice and nicely appointed. The breakfast was delicious and the staff was very welcoming. I actually like the location being a little bit off the beaten path so we were not in the heart of all of the tourist pedestrian traffic

The entire staff was friendly and super helpful.

The staff was very helpful. Nice breakfast presentation. Good location.

The location was perfect, close to everything yet very quiet and safe. The rooms were large and clean. The staff was very professional and friendly. They are all fluent in several languages. Great choice !

Beautiful property, great location.