Overall Ratings & Reviews Extended Stay America Suites - Bristol

Staff was nice

Room had not been cleaned very well. Found food on the floor.

Property was old and in disrepair. Rooms weren't very clean. We only stayed one night as we were travelling through, it was late when we arrived, had it been for longer or earlier, we would have left.

This is what you dread when you pull up and you've already booked and can't cancel. Absolutely gross, loud parties, people hanging outside smoking in the stairwell, all different strains on the floors, room smelled of curry and cigarettes, pubes all on the tub, cheap bar of soap from Chyna, bed cover had cigarette burn, and breakfast was dismal.

The hotel smells of cigarette smoke in the room. The inside of the room is find but outside is gross and the elevator was out of order.

Many people hanging out in the parking lot. Vehicles idling with radio playing loudly.

Disgusting so much i had to leave because changing rooms did nothing

The ptac unit had a broken knob and couldn’t adjust the heat,and was missing one of two filters. Needless to say it was a cold night in the room! The ceiling was dirty and the bathroom tub was peeling and missing two tiles and needed needed to be re caulked. I was stuck in the elevator twice with my dog who freaked out. This property said they were sorry but didn’t even try to make it right! I would not recommend this hotel at all.

Each of the members of the staff that I had interactions with was helpful and friendly. I would gladly stay at Extended Stay - Bristol again.

I didn’t like the smell of the room and how there was a fly in there

The hot water went out during my stay, no concessions were made for my inconvenience. Housekeeping was lax during my stay. Not a pleasant experience

The hot water went out during my stay, no concessions were made for this inconvenience. Housekeeping was lax during my stay. Not a pleasant experience

The bed sheet smell smoke.

Its disgusting i cahnged rooms multiple times and eventually gave up they do not clean period just brush it under the bed cat food cans cigarette butts beside fridge and under the bed with all kinds of food ect ive complained and nothing but a better luk next time email i was cbarged a deposit for locals come to find out and im nit even a va resident and it takes almost a week to get back im only hete because my car is broke down and im really struggling to get back home im now out of funds and no where to go

I liked the room, because it had it's own kitchen, which was awesome. The rooms was clean and comfortable. The hotel needs updating (painting, carpet, new comforters and furniture) the elevator the stairs and where the ice machines needs attention. Please update the hotel with attention in cleaning and painting.

The front desk was sweet but the room are dirty the grab n go muffins went hard tho

My room was very dirty i found nurf gun bullets pills glass dip cans and cigarette butts all over under the bed and all cat food cans ect . The room is cramped . In the middle of the night the head board came off the ghetto little lip they have it hanging on and scared the life out of me

Excellent for the price!

Bed could be better, but overall very comfortable. Good heat/air , pillows, shower/ hot water. Nice tv. Clean and quiet. Really not much much of a breakfast. Coffee/ hot chocolate, small muffin , granola bar. No juice or fruit.

Nice