Overall Ratings & Reviews Hampton Inn Kansas City-Airport

We used this hotel for its location to the airport and the free shuttle service. We didn’t know until we checked in that the shuttle only ran until 11:30pm so we had to spend extra money to uber back to the hotel. It would have be nice to know the shuttle hours so we could have made other reservations. Part of the cost of the room we figured would offset with free shuttle service.

Nice place and staff

Easily accessible, very clean, and friendly staff

The shower door was very hard to close, and when you did get it to move, it made a horrible noise. The fire alarm went off at 5:30 am on Sunday morning, and rang for more than a couple of minutes. There was no fire!

The showers should have a bar to help support people. The tub was slick and a bar would have been very helpful and reassuring. The check-in was lengthy. I don't know if a new person was on duty or what, but she was slow, disinterested and not good. Another woman was helping her and she was fabulous.

Nice stay. Quiet. Would stay here again.

I called this hotel and talked with someone at the front desk letting them know that I would definitely be a very late check in, possibly as late as 6 am the following morning. They promised me that it would not be a problem and that they had put it in the computer letting others know not to cancel my reservation. When I got there they had canceled my reservation

Clean. Night staff was great, day time not so friendly. Mya has great customer service she pays attention to detail! Thank you Mya!!

Staff was very rude to an elderly couple that came in it was the guy working at front desk didn’t catch his name but he should definitely be ashamed of hisself they way he was speaking to them I almost spoke up but she was handling it well

Nice place in a quiet area.

It was pleasant

Excellent

Good

Shower was not clean at all.

.

Everyone was nice room was nice as well

The water pressure in the shower was extremely low. Glad we were going to be there for only one night.

The place was spotless. The breakfast was delicious. Mya at the front desk could not have been more accommodating. Even the shuttle drive was great. He picked up our dinner at the restaurant and delivered it to us.I highly recommend this hotel.

Good ,friendly and helpful staff.No complaints.

The staff was very friendly and courteous and helpful.